Project Manager Management
Resume:
Mohamed Sayed Selim Mob: +966-********* - Email: ***.******@*****.***,,,
ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ ـــــــــــــــــــــــــــــ Profile.
12+ years extensive experience Professional Project Manager and Services delivery management (18 Months in USA, 8 years in the Gulf Region,4 years in Egypt),in different international Companies. with Huawei as Project Manager for Telecom Management Services (AMS KSA, responsible for Delivery of Global Technology Services (GTS) engagements, Leading AMS Mega Projects Delivery, managing teams of 20 + Resources, including Huawei project managers, Huawei technical Resources, Previously in Ericsson, STC, Orascom TS as Technical Manager on delivery of Telecom Projects
Through Huawei and the companies different assignments I get extensive experience in leadership with internationals business operations (Managing Local/Virtual Teams), supported by extensive focus on managing mega projects management through my background technical experience, focusing on Project solutions, Coordination of Contracted Deliverables, resources management, financial and accounts management which often involves articulating value/position on issues to the appropriate management and other personnel within the customer organization, provide technology vision and leadership in the development and implementation of the information technology (IT) programs,Provide Full support and consultancy to Customers Telecom and IT managers establishing the expected “value proposition” for the contracted services, with integrated approach to business design and execution to help Customers turn strategies into action. Also within Customers Operations, Support Management (Incident, Problem, Change, Configurations ) Management, Service Delivery ( Capacity, Availability, Continuity ) Management,Customer Advocacy, Reactive management including SR management, Situation and Incident Management Escalation Management, utilizing the International standards in delivering the Huawei Services .
Management and leadership Skills
o Management of the Field Delivery Managers, Partner Service Delivery Manager, Operations Manager, Systems Technical Account Managers and program managers
o Communicates operational objectives and work plans and delegates assignments to subordinate managers o Financial management of forecasting and P&L account activities contributing to support services Financial Plan o Management of cost budget
o Reviews objectives to determine success of operations. Involved in developing, modifying and executing company policies that affect immediate operations as well as broader organizational impact o Helps to develop and subsequently implement new projects, policies and procedures for the department(s) to meet broad, but specific goals and to ensure alignment with EMEA/Global Standards o Quality Assurance
o As a key member of the services leadership team will fully participate and contribute to delivery strategies and operational directions
o Works with Field Delivery & Partner Management to act in a governance capacity to ensure maximization of value and cost control whilst ensuring high levels of customer satisfaction. Monitor Managed on Site delivery functions o Act as executive escalation point to customer complaints and escalations o Set goals and priorities that are in line with the common vision of the organization o Setting up and managing Service Operation Centers o ITIL Process customization & implementation
o Solution & Technical Architecture Technology background includes: Systems Design, Development and Integration (various products and Technologies
o Good interpersonal Skills.
o Motivated and enthusiastic about developing good relations with others. o Effective working alone or as a co-operative team member. o Enhanced the ability to listen with objectivity and logically analyze information. o Continuously improve the working procedures and environment through non judgmental and criticism positive actions.
o Have the ability to work rotating shifts and on holidays(when needed),,,
Mohamed Sayed Selim Mob: +966-********* - Email: ***.******@*****.***,,,
Strengths
OSS projects (Oracle & SAP)
Management-Marketing-Sales Experience
Customer Relationship Management
Feasibility Studies and Business Analysis
GSM Network Management
Project specifications and Frameworks
PMP Project Management Methodology
Presales activities
Good Government Negotiator during bossiness deals
Business Development
Dynamic Personality-Team Leader
Account Management
Implementation Proposals
Charging system PM
Preparing Proposal
Strong Financial Skills
Strategic Management skills
OSS/BSS Domain
Technical Certifications:
1. Huawei PMP Certified (Huawei) 9.MX-ONE Telephony Server Ver. 4.0 (Ericsson) 2. Huawei FTTx Certified (Huawei) 10.MX-ONE Telephony Server Ver. 3.2 (Ericsson) 3. Huawei NGN- IMS Certified (Huawei) 11.CCNA (Cisco Certified Network associated) 4. MX-ONE Telephone Server VOIP (Ericsson) 12.NCSS (Nortel Certified Support Specialist) Rels 4.0 5. Ericsson Pre-Sales Certified (Ericsson) 13.NCTS (Nortel Certified Technology Specialist) 6. MX-ONE Telephone Switch (Ericsson) 14.NCSE (Nortel Certified Support Expert) Rels4.0 7. MX-ONE Voice Mail System (Ericsson) 15.NCSS (Nortel Certified Support Specialist) Rels.5 8. MX-ONE Telephony Server Ver. 4.1 (Ericsson) 16.NCSE (Nortel Certified Support Expert) Rels 5.0 Telecom Technical Skills
o STC Core-NGN back office senior Engineer
o IMS Core Network Solutions Architecture (GSM &fixed Network) o Management STC Core-NGN network problems (troubleshooting) soft switches, softx3000 o OSS systems-N2000,U2000, M2000,Pro Optima
o key person for technical NGN network issues (Soft Switch & SHLR) o STC Core Network Operation, Monitoring, Management and troubleshooting o Responsible for STC Core network Status Reports
o FTTx Solutions (DSLAM-GPON-OLT-MDU-ONT) experience -Huawei FTTx Certified o Ericsson & Aastra Telephone Switch PBX,IP Telephone server (VOIP), Voice Mail Server o VOIP & Data Network Design and solutions (Ericsson, Nortel, Cisco,Huawei) o GSM concept for Ericsson equipment
o NGN Next Generation Network Concept
o Installation, Configuration and troubleshooting for VOIP, Digital & Analog networks o Microsoft Windows server(2008,2003) clustering,VMware) o good experience with Cisco Switches & Routers series, Optical Network o TCP/IP,BGP,OSPF,MPLS,ISDN,RIP,EIGRP, Other Lan/Wan Protocols o Systems Administrator for (HP-UX,IBM AIX,Linux Red Hat, Suse )
Achievement Projects:
o STC USF10 &USF11 Project (KSA)
o ZAIN Reload Project (Zain new Network expansions) (KSA) o STC-OSS Project (M2000, N2000, U2000, Pro Optima, Oracle Data Base) (KSA) o STC-Smart Care project (Alarms and faults monitoring for all STC Network(KSA) o STC – Circuit Switch Upgrade (KSA)
o STC- Fixed Network (Core Switches)
o Saudi National Guard Armed forces (Riyadh)
o American Forces in KSA (Riyadh)
o Imam University (Riyadh)
o King Saudi University (Riyadh)
o Saudi Tourism Organization(Riyadh)
o Barclays Bank Data Center (Cairo)
o American Bank Data Center (Cairo)
o Future university data and Voice Network including VOIP (Cairo),,,
Mohamed Sayed Selim Mob: +966-********* - Email: ***.******@*****.***,,,
Employment History:
January 2012 (Current) HUAWEI TECHNOLOGIES CO., LTD. KSA
Project Manager I managed the following Project through Huawei
STC USF10 &USF11 Project
ZAIN Reload Project (Zain new Network expansions)
OSS Project (M2000, N2000, U2000, Pro Optima, Oracle Data Base)
Smart Care project (Alarms and faults monitoring for all STC Network) o Good Government Negotiator during bossiness deals o Providing independent advice on the management of projects o Organizing the various professional people working on a project o Making sure that all the aims of the project are met o Monitoring sub-contractors to ensure guidelines are maintained o Accounting, costing and billing and making sure the quality standards are met o Managing Global Resources for large projects.
o Authority to sign for project related expenses up to a locally defined maximum, or to the level of budget released by the project sponsor.
o Within agreed limits, execute corrective actions in order to meet the project goal. o Senior NGN Core Network Engineer (Operations Team) o STC Core-NGN back office senior Engineer
o Management STC Core-NGN network problems (troubleshooting) soft switches, softx3000 o U2000, N2000, M2000, key person for technical NGN network issues (Soft Switch & SHLR) o STC Core Network Operation, Monitoring, Management and troubleshooting o Responsible for STC Core network Status Reports
o FTTx Solutions (DSLAM-GPON-OLT-MDU-ONT) experience -Huawei FTTx Certified December 2009 Saudi Ericsson – Riyadh
Project Manager (January 2011)
Saudi National Guard Armed forces (Riyadh)
American Forces in KSA (Riyadh)
Imam University (Riyadh)
King Saudi University (Riyadh)
Saudi Tourism Organization(Riyadh)
o Project Manager for Enterprise projects through Ericsson Technologies o Managed the implementation of a solution for an Enterprise Architecture Office for Ericsson Solutions o Control and manage Technical teams base on technical experience o Accounting, costing and billing and making sure the quality standards are met o Managing Global Resources for large projects.
Technical Implementations Manager. (December 2009) o Aastra &Ericsson Telephone Switch PBX, IP Telephone server (VOIP), Voice Mail Server o VOIP & Data Network Design and solutions (Ericsson, Nortel, Cisco, Huawei) o GSM concept for Ericsson equipment
o NGN Next Generation Network Concept
o Installation, Configuration and troubleshooting for VOIP, Digital & Analog networks o Microsoft Windows server (2008,2003) clustering,VMware) o Good experience with Cisco Switches & Routers series, Optical Network o TCP/IP, BGP, OSPF, MPLS, ISDN, RIP, EIGRP, Other LAN/Wan Protocols o Systems Administrator for (HP-UX, IBM AIX, Linux Red Hat, Suse,,,
Mohamed Sayed Selim Mob: +966-********* - Email: ***.******@*****.***,,,
November 2008 Saudi Telecom Company (STC)
IT Operation Manager (Data Center) Jeddah - Saudi Arabia. o Data Center systems management, Ericsson Telephone Switch PBX,VOIP Telephone server o Systems Administrator for (HP-UX,AIX,Microsoft windows ser 2003& 2008,Linux Red Hat o Voice Mail System, (Nortel & Ericsson),
o Exchange ser 2007, ISA ser 2006) Windows server (2008,2003 ) clustering,VMware) o Good experience with Cisco Switches, Routers series, IBM servers o TCP/IP, BGP, OSPF, MPLS, ISDN, RIP, EIGRP, Other Lan/Wan Protocols o Installation, Configuration and troubleshooting for VOIP, Digital & Analog networks (Nortel) o Maintenance Follow up For EMC & Unix servers, HP-UX Administrator, Optical Network o JDRC(STC)Staff Training for Unix Fundamentals System Management &network technology, o good experience with HP switches, Juniper Routers & Switches, ISP Technologies o Telephone Server, Telephone Switch, Voice Mail Server November 2007 ORASCOM Technology Solutions – Egypt
Customer Support Engineer.
o Data center systems management (data backup & restore,system monitoring, Unix support) o Unix Administrator for ( HP-UX,AIX) Unix Customers Support o Data center systems installations ( Hp servers, Hardware and Software) o VOIP Network Administrator (NORTEL& CISCO &ERICSSON),Wireless o Networks, Telephone Server, Telephone Switch, Voice Mail System o Installation, Configuration and troubleshooting for VOIP networks(Cisco &Nortel ) o Nortel Routers& Switches installation,configurations troubleshooting o Data Center installations, management, Configuration and troubleshooting o ITIL Technologies, Storage Technologies, ISP Technologies. o good experience with Cisco and Nortel routers and switches o voice and data network installation, management, Configuration and troubleshooting o Expert knowledge ( Microsoft windows server 2008, exchange server 2007 ISA server 2006 o Cisco Routers Switches, installation, configuration troubleshooting Jun 2005 BTC Network (Nortel& Cisco Partner)
Customer Support Engineer (Voice &Data) Cairo – Egypt o Installation, Configuration and troubleshooting for VOIP networks o Install calls centers for companies and banks
o Installation, Configuration and troubleshooting Call pilot server and call pilot mini o Signaling server, VOIP (IP Telephony, SIP, and H323). o Install all types of Nortel central ex: option 11, cs1000, option 61 and option81.Installation and Configuration
o Installation, Configuration and troubleshooting of Nortel Switches o Voice Mail system Call pilot, billing system,and manager telephony o Configuration and troubleshooting PRI & DOD&DID
o PBX routing ( dialing routing)
o OTM system (ver. 2.2, 3, 3.1).,,,
Mohamed Sayed Selim Mob: +966-********* - Email: ***.******@*****.***,,,
Training:
o Pro Optima (OSS) MyCom 2015
o Huawei PMP Certified Huawei 2013
o Project management Methodology Huawei 2013
o Project Sales Toolbox
o Project sales in practice
o Customer meeting simulation
o Huawei FTTx Certified Huawei 2013
o FTTx Solutions (DSLAM-GPON-OLT-MDU-ONT) Huawei 2013 o Huawei NGN-IMS training at Al Bahrain Huawei 2012 o MX-ONE Telephone Switch (Ericsson - Sweden )
o MX-ONE Telephone Server (Ericsson - Sweden )
o ITIL V.3 (Foundation) STC
o Data Center Managements STC
o IBM - AIX UNIX Fundamentals January 2007
o IBM - AIX UNIX Administration January 2007
o HP-UX fundamentals November 2006
o HP-UX Administration level I December 2006
o HP-UX Administration level II December 2006
o CCNA (Cisco certified network associate " YAT training center" ) o Ericsson MX-ONE Telephone Switch
o Ericsson Telephone Server, Telephone Switch, Voice Mail Server o CCNA (Cisco certified network associate " YAT training center " ) o Attended MCSE 2003 (Microsoft Certified System Engineer) advanced Course of MCSE o working in Cisco labs with real routers (1721 and 2811) and switches (2950, 3560) o Elsewedy cables 3 months at Egytec ( network & maintenance pc ) o Utilization of electrical power energy ( shaker consultancy group )( 2 MONTHS ) o Member of IEEE Organization
o English Courses in British council (2 years)
Personal Information:
o Nationality Egyptian - USA resident VISA is available (Green Card Holder) o Resident Country Saudi Arabia - Riyadh
o Gender Male
o Marital Status Married
o Iqama Transfer Available
o Driving license Available
o KSA Mob: +966-*********,+966*********
o USA Mob: +1-631-***-****
o Email: ***.******@*****.***
Academic Information:
o Degree B.SC. of Telecommunication Engineering (5 years) o University Cairo University, Egypt
o Faculty Engineering
o Major Telecommunication and Electronics Department o Graduation Project Mobile Station
o Project Grade Excellent
Thank you for your time
Contact this candidate