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Customer Service Manager

Location:
Illinois
Posted:
July 20, 2015

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Resume:

Frank Lemke

*** ******** ** ***** **** Heights,Il 815-***-**** acqt32@r.postjobfree.com

Career Goal: Manager

Reliable, quality-focused production technician seeking a full-time position in the managerial industry.

Skills / Achievments

●Operation of Galaxy equipment while running production of Albuminum.

●Fill Room set up

●Cleaning

●Sanitization

●Sterilization

●In compliance with Good Manufacturing Procedure

Experience

Baxter Healthcare, Round Lake il. Drug Delivery

Production Technician (full-time), 10/2011 till present

Operation of Galaxy equipment. Cleaning, sanitation, sterilization, adjustments and operation of the computer controlled Galaxy seal fill seal manufacturing equipment. Mixing and formulating batches in the mix room. Responsibilities included mechanical adjust, data collection, control charting, filter assembly, testing of filters, and cleaning of mix tanks. All activities are performed in compliance with Standard Operating Procedures and Good Manufacturing Practices. Assisted in training new operators. Recieved and stocked production suplies. Performed safety inspections and observations. Reviewed routers and documents.

Supply Handler (full-time), 09/2011 to 10/2011

Performed downstream activitiesthat are required to successfully complete a batch. Monitor product exposure time and document process flow. Pull samples off production line for product flaws and OOL dimensions. performed all line clearances, verify components per the appropriate Bill of Materials. Assisted in training.

Affordable Gutters & Maintenance – Bartlett, il (Residential construction and remodeling firm)

Master Craftsman (full-time), 03/1996 to 2010

Manager assisted owner with residential remodeling projects, including windows, siding, soffit, fascia, gutters and downspouts. Ensure optimal work quality and customer service. Selected Achievements:

●Assisted in the completion of thousands of home remodeling projects (budgets up to $150K). Projects ranged from installing simple fixtures to complete siding, and soffit and fascia projects.

●Gained practical, hands-on knowledge of all aspects of exterior home construction and remodeling.

●Earned a reputation as a trusted manager: Lead my team of 10 employees. Assisted in training, oversaw projects, inventory control, interviewed for hiring process, kept track of hours and payroll, communicated with homeowners to ensure happiness and trust in their projects.

Education

Illinois Institute of Art – Schamburg,il General Studies, 03/2010



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