Software Support Specialist

Damian de Vega

************@*****.***

201-***-****

Current Address: Permanent Address:

**** ********* ***. ***. *** 1700 Westholme Ave. Apt. 204 Los Angeles, CA, 90024 Los Angeles, CA, 90024

EDUCATION:

Syracuse University Syracuse, NY

Bachelor of Science Fall 2014

School of Information Studies

Major: Information Management and Technology

GPA: 3.0

Honors: Dean’s List (Fall 2013-Fall 2014)

EXPERIENCE:

CaseStack Supply Chain Solutions Los Angeles, CA

Software Support Specialist Jan 5, 2015 – Present

• Solely in charge of Web Support for company

• Updating C# scripts to solve web page errors

• Locating and fixing bugs within the system using Visual Studios 2013

• Creating queries for database to execute (depending on the situation) using SQL Server

• Handling inventory discrepancies

• Testing bug solutions on development server

• EDI (Electronic Data Interchange) support and processing

• Communicating with and responding to user and customer questions or requests

• Involved with cross-team projects and deliverables A Good Life Youth Foundation Syracuse, NY

Web Development/Social Media Intern Fall 2014

• Designing organization’s website and adding functionality using WordPress

• Designing website to fit mobile smart phones

• Designing secondary website for fundraising campaign, 80 For 80: Corporate Challenge

• Social Media update responsibilities via Facebook, LinkedIn, and Twitter

• Marketing and searching for potential donations

• Adding share and follow buttons to website to gain more followers Prevention Network CNY Syracuse, NY

Web Development/Social Media Intern Fall 2014

• Implementing an interactive calendar for Prevention Network’s website

• Updating and designing organization’s website functionality

• Social Media updates and publicizing via Facebook, Twitter, and Instagram SKILLS:

Operating Systems: Windows 7 & 8, Mac OS, Linux

Programming Languages: C#, Java, HTML, CSS, JavaScript, ASPX .NET, Haskell Databases: SQL Server, MS Access

Applications: MS Visual Studios, MS Project, MS Visio, Dreamweaver, WordPress, Joomla Languages: Fluent in Spanish

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