Data Entry Specialist

JACQUELINE MURPHY

P.O Box ****** • Maple Heights, OH 44137• 216-***-****

******************@*****.***

PROFESSIONAL SUMMARY

I am a confident, hard-working business student committed to achieving excellence. Some of my strengths include problem-solving skills, typing 60 wpm, Results-driven and self-directed. I am recognized as being highly organized, with the ability to coordinate, facilitate, prioritize, and multi-task. My industry experience includes 20 years of both financial banking and business administration areas.

EDUCATION

Franklin University, Columbus, OH

Pursuing Bachelors of Science in Business Administration

Expected Graduation: Fall, 2016

EMPLOYMENT HISTORY

FIRST AMERICAN TITLE INSURANCE COMPANY, CLEVELAND, OH

2001-2009

Quality Control Analyst/Data Entry Specialist

Processed property reports for all 50 states.

Accomplished and maintained a 2% production error rate.

Typed legal descriptions at a rate of 60 wpm.

Compiled and Proofread weekly error reports that lead to training employees in the Philippines.

Trained new and existing employees in order to improve on error rate.

Communicated effectively with current, as well as existing customers.

Achieved and established working from home as a telecommuter.

THE LEVIN GROUP/ROCKEFELLER PARK TOWERS, CLEVELAND, OH

1999-2001

Property Manager/Office Assistant

Supervised the Maintenance Workers, processed 10 Day / 3 Day Eviction Notices.

Produced work orders for 120 tenants.

Scheduled and performed home visits prior to moving tenants into the unit.

Performed annual inspections for Hud Housing guidelines.

Calculated yearly re-certifications for existing tenants.

Collected monthly rent payments from tenants.

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