IT, System Administrator, Help Desk

SAMANTHA LARKIN

** ****** ****** ****** *****, PA 19090 Phone: 215-***-**** ********.******@****.***

SUMMARY OF QUALIFICATIONS

Fourteen years’ experience supporting and maintaining Novell and Windows servers, and Windows workstations. Experience in training personnel in customer service and sales techniques.

Technical expertise in Microsoft Office 2000/2003/2007, XP and Win7 & 8 OS, BMS, Win796, and Vision.

Other experience in ghosting machines, CC:Mail, McAfee, Lotus Notes, Remedy, Backup Exec, DSMETER. Strong organizational and management skills, and excellent web, keyboard, and desktop skills.

Network Administration

Windows 9x/XP Pro/7/8

DHCP

Networking

MS Office 2003/2007/2010

Novell

Technical Support

Windows Server 2003/2008

Active Directory

Documentation

TCP/IP

Ghost/Backup Exec

PROFESSIONAL EXPERIENCE

3SI Security Systems, Exton, PA 2007 - 2014

System Administrator

Build and update Windows 2003 and 2008 servers and 100+ workstations in office and remotely

Build workstations to the specifications for job role.

Provide technical assistance with workstations, Lotus Notes, Office, Blackberry and iPhone

Test and rollout new technologies (i.e. windows 7, Windows 8 and iPhone with Notes capability)

Trained all field service on use of Windows 8

Created documentation for set up of all areas IT related software/devices

Created Disaster Recovery documentation

Polonia Bank, Huntingdon Valley, PA 2000 – 2007

Network Administrator

Maintain and update Novell servers and support Microsoft 95/98/2000, and XP OS.

Provide technical assistance Vision, WinMort, Title Express, Safe Deposit Box, Office (2000, XP).

Maintain current virus definition updates on servers with eTrust Antivirus.

Directed and led company wide network conversion including hardware and software integration.

Implemented and maintain a companywide back up system using Backup Exec saving time and money.

Masterpiece Weddings, Hightstown, NJ 1994 – 2005

Professional Photographer

Coordinated wedding party and guests for a variety of memorable photographs in various settings.

Received Master Photographer of the year award in 2002.

Pep Boys, Philadelphia, PA 1999

Associate System Administrator.

Photography Corporation of America, Philadelphia, PA 1992 – 1994

Manager

EDUCATION

Windows Training (Net+, Security+, MCP, MCSA, MCSE, ICND)

New Horizons Computer Learning Centers, King of Prussia, PA

BA, Management of Information Systems

Eastern University, St. Davids, PA (GPA: 3.69)

Diploma, Network Engineering and Data Communications

The Chubb Institute, Springfield, PA (GPA: 3.0)

Certifications

CompTIA A+ certified 2006

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