Manager Customer Service

Kary Murray

**** ***** *** *** #***, Coraopolis, PA 15108

Home: 412-***-**** - Cell: 412-***-****: *******@****.***.***

Summary

I am seeking the Part-Time Fulfillment Associate position that's available. I am a highly motivated and determined individual looking to be a part of the Amazon team.

Highlights

Excellent communication skills Excellent managerial techniques

Strong lead development skills Strong organizational skills

Goal-oriented Flexible team player

Complex problem solving Sales force training

Experience

Assistant Manager

November 2013 to Present

Dollar Bank - Crafton, PA

Ensure team members are using all retention tools effectively

Review daily large withdrawal report - who are we losing to and why

Review open/close report - are we growing in deposit account? What closed and why?

Motivate and inspire team members and provide daily objectives

Observe and listen to team members throughout the day to ensure consistent use of the relationship building conversations.

Store Manager

March 2009 to Novemer 2013

Vitamin World Pittsburgh, PA

Completed a series of training sessions to advance from Assistant Manager to Store Manager.

Helped customers select products that best fit their personal needs.

Addressed customer inquiries and resolved complaints.

Completed weekly schedules according to payroll policies.

Trained staff to deliver outstanding customer service.

Reorganized the sales floor to meet company demands.

Associate

November 2007 to March 2008

Hudson News Pittsburgh, PA

Designed displays to make the store experience interactive and engaging.

Displayed the appropriate signage for products and sales promotions.

Upheld stock levels and proper pricing for multiple product lines

Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

Representative

May 2007 to August 2007

Lender's Service, Inc Coraopolis, PA

Generated lists of properties that were compatible with buyers' needs and financial resources.

Actively follow-up with prospects and hot leads and made certain that the proper appraisals were performed on the

specific property being looked at.

Education

Bachelor of Science in Business Administration with concentration in Accounting, 2010

Robert Morris University Moon Township, PA. 15108

Minor in Forensics

Coursework in Advanced Financial Accounting, Cost Accounting, Finance, Taxes, Business Law, and Strategic

Management

Played Division I football all four years of college. Started junior and senior year

Interests

Doing different types of workouts

Big fan of football

Going to church

Reading John Grisham novels

Going to the movies

Contact this candidate