Customer Service High School

Lionel F. Guacena

**** **** ****** ******** ****** Manggahan, Pasig city

Phone No: 090********

Email: *************@*****.***.**

My Resume Profile

Objective Resume

To be able to share my knowledge and skills regarding my past work experience

To be an efficient and productive

My Education Profile

College: Philippines Women’s University, Cainta Branch Certified Caregiver (2009)

High school: Manggahan High School, Pasig City (2008)

Elementary: Arellano University Caniogan, Pasig City Branch (1998)

My Skill

Knowledgeable Microsoft word and excel.

Willingness to learn.

Knowledgeable in warehousing and inventory

With basic knowledge in ISO procedure

My Work Experience

Paulino’s Enterprise January 2003 – January 2006

Position title : Salesman and customer credit collection

Specialization : Sales/Collection

Work description : I was hired at Paulinos Enterprises and I work as a

Salesman.

I handle certain location for sales and collection.

Kalinisan Chemical Corporation January 2010 – June 2013

Position title : Warehouse staff

Specialization : Clerical/ Inventory

Work description : I was hired by Kalinisan Chemicals Corporation under

Agency.

I work as a warehouse staff I handle the release of raw materials for production, I receive incoming raw materials. Encoding and do monthly inventory of all raw materials.

Advance Electronics Services Inc September 16, 2013 - June 16, 2014

Position title : Warehouse in-charge/ Warehouseman

Specialization : Clerical / Administration

Work description : I was hired by CITC under Agency.

I work as a warehouse in-charge at CITC I handle and supervise warehouse pickers on picking of stock. Assist in incoming shipment and assigned warehouse picker for unloading incoming shipment of products. Assist rnd department for stock to be test and inspect. Assist audit department for proper count of inventory and stock to put in status.

Berjaya pizza Phil Inc. (Papa john pizza) July 17, 2014 – December 20, 2014

Position title : Quality control center staff

Specialization : Clerical / Administration

Work description : I was hire by Berjaya pizza Phil direct terms.

I work at Berjaya pizza as a qcc staff, my primary job is to handle dough production and stock custodian. I check the quality of dough to be deliver to store, I handle stock custodian and do weekly inventory of stock and monthly inventory with audit department.

Seminar and Training attended

2 day emergency care training seminar (April 29- 30 2013)

GMP on cleaning, sanitation, food safety and 6S basic housekeeping (April 6, 2013)

The art of exceptional customer service and work ethics (July 23, 2011)

First aid training (January 14-17 2009)

Basic life support (January 12-13 2009)

Character reference

Mary Grace S. Bae (branch personnel) Contact number: 092********

Noli O. Bronola (co warehouse In-charge) Contact number: 091********

Shane Soriano Calderon (customer service officer) Contact number: 093********

Personal Information

Civil Status : Single

Sex : Male

Date of Birth : June 4, 1985

Birth Place : Pasig City

Age : 30 yrs. old

Height : 5’8’’

Citizenship : Filipino

Religion : Roman Catholic

Father : Julio T. Guacena

Mother : Criseta F. Guacena

Address : 1365 Mais Street Barangay Napico

Manggahan, Pasig City

I hereby certified that the above information is true to the best of my knowledge and belief.

Lionel F. Guacena

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