Customer Service Care

CONCEPCION, KATRINA ROSE M.

*** ***** *-*, **** Cavite

MOBILE NO.: 092********

E- MAIL ADDRESS: ***.**.*********@*****.***

CAREER OBJECTIVE:

To apply for a job where I can put into best use my talents, skills and abilities and at the same time to be equipped with more knowledge and skills that I may use in the future.

WORK EXPERIENCES:

CUSTOMER SERVICE GE Financial Inc.

REPRESENTATIVE, Customer Care Representative

Northgate, Alabang

EXL Service Inc.

Customer Care Representative

1 E-Com Building, Moa Complex

Pasay City

Startek Inc.

Customer Care Representative

Jupiter St., Makati Ave Makati City

Aegis People Support

Customer Care Representative

WEST Contact Services Inc.,

24th Flr. Exportbank Plaza Bldg., Makati City

Credit Card Applications (Citibank)

TEACHER Reviewer/ Tutor of preschool, primary and college level

students (Korean, Japanese and British) for 2 years as a part time job

SKILLS AND ABILITIES

Efficient in both oral and written communication skills.

Excellent in both Filipino and English languages.

Ability to adapt to any given working environment.

Excellent in basic computer programming and Microsoft office.

Willingness to learn new things and versatile

Cooperative and easy going with costumers and coworkers.

Service oriented.

Highly dedicated.

EDUCATIONAL BACKGROUND

COLLEGE PHILIPPINE WOMEN’S UNIVERSITY

CERTIFICATION OF TEACHING PROGRAM

JULIO NAKPIL, MANILA (2012- PRESENT)

UNIVERSITY OF PERPETUAL HELP SYSTEM- DALTA

BACHELOR OF SCIENCE IN NURSING

MANILA TIMES STREET, LAS PIÑAS CITY (2004- 2008)

PERSONAL CIRCUMSTANCES:

Age : 25 Language Spoken : English

Religion : Catholic Place of Birth : Bulacan

Sex : Female Civil Status : Single

Date of Birth : January 20, 1987

REFERENCES:

Character references will be provided upon request.

Katrina Rose Concepcion

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