Customer Service Sales

PROFILE/OBJECTIVE

Senior Pre Law major, with strong organizational skills and conceptual understanding. Major focus in corporate and litigation law, seeking a position as legal coordinator/paralegal.

EDUCATION

Sacred Heart University, College of Arts and Sciences, Government politics & Global studies, Fairfield CT

Bachelor of Science, Political Science, double minor in Pre Law/legal studies and psychology. May 2015. GPA 3.50, Educational courses mastered include:

Law and Legal systems, Law of Contracts, Legal research and writing, and Administrative law

Currently pursuing Paralegal Certification

EXPERIENCE

Michael Kors, Danbury, CT

Sales associate May 2012 to August 2014

Exhibited leadership qualities at all times by receiving annual top seller awards

Provided customers with excellent service through my knowledge of the Michael Kors brand and company DNA

Michael Kors, Trumbull, CT

Sales supervisor, Part time manager August 2014 to Present

Manage systems and operational standards for all back of house services

Scout and recruit for new talent that is brand to join store sales team

Supervise and oversee all store associates, while keeping store on task and employees focused on sales goals

JNunes, tax consultant, Danbury CT

Internship-tax preparation/tax law May 2013 to August 2014

Initial consulting with clients

Managed receptionist area as needed, including greeting clients and responding to telephone and in-person requests for information

Made copies, sent faxes, received FedEx and all outgoing correspondence in a timely fashion

Responsible for gathering and finalizing the tax paperwork and process as well as actual preparation of tax return per IRS tax law

Responsible for scheduling meeting rooms and times via outlook with proficiency in a high-volume environment

Transformed previously manual processes relating to vendor/supplier records into an efficient, computerized system

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude

ACTIVITIES

Pre law club, Vice President,

Public relations chair for University affiliated political party club

Contract and litigation law club Vice President

SKILLS/PERSONAL

Fluent in Portuguese and Spanish, Proficient in Excel, Power point, and Microsoft Office. Efficient in Legal research and discovery

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