Latoya Mcghee

Certified Nursing Aide, Customer Service Rep.

**** *. **** **. - *********, WI 53216

acqs8f@r.postjobfree.com - 414-***-****, 414-***-**** WORK EXPERIENCE

Caregiver

Home Care - Milwaukee, WI - May 2014 to Present

Medication Passer, Range Of Motion, Bowel Management Program, Complex Positioning and Transfers, Catheter Care, Skin Care, Bed Bath, Oral Care, Care of Drainage Bag, Incontinent Care, Hair Care, Medication Reminder, Shaving, Dressing and Undressing, Housekeeping, Laundry, Linen Changing, Hoyer Lift, Showering, Clean Bathroom, Change Trash, Companionship, Chart and Document Clients Well Being and Help With Other Activities Of Daily Living.

Customer Service Rep.

Family Dollar - Milwaukee, WI - November 2011 to April 2012 Operated cash register, Greeted Customers, Process various types of payments, Process discounts, Bag merchandise, Stocked Shelves and Racks, Assisted customers in locating various items, Cleaned Windows, Bathrooms, Sweeped and Mopped floors, Answered Customers calls and Complaints, Deposited payments up to thirty five hundred upon my shift and assisted the store manager with training of new employees. Caregiver

Close To Home - Milwaukee, WI - July 2008 to October 2008 Maintain records of clients care, Provided clients and families with emotional support, Changed bed linens, Washed and ironed clients laundry, Entertained, Converse with or read out loud to clients, Plan, Purchase, Prepare and served clients meals, assisted with feeding, Cleaned, Took vitals, Groomed, Toileted and Transported clients, answered call lights and assisted with range of motion. Personal Care Worker, Supportive Care Worker

New Health Services - Milwaukee, WI - April 2006 to September 2006 Assisted client with Showering, Grooming, and other Personal Hygiene Tasks, Helped client with Activities Of Daily Living, Ran errands, Laundry, Light Housekeeping, Food Preparation, Administer Medication, Incontinent care, Dressing and Undressing, Checked vitals and completed the necessary charting and recording. Crew Member

Popeye's Chicken & Biscuits - Milwaukee, WI - December 2005 to June 2006 Provided courteous and prompt service. Solicited sales of new or additional items. Operated cash register, Collected deposits and payments. Answered customers phone calls and complaints. Cleaned kitchen, lobby and outside area of restaurant, Balanced out register at the beginning and end of my shift. Point Of Sales

Kohl's Department Store - Glendale, WI - September 2002 to February 2003 Provided courteous and prompt service, Greeted customers when they entered the store, Operated the cash register, Process discounts. Received and disburse cash, Answered customers questions about items, Resolved customer complaints, Stocked shelves and racks, Maintain a clean and orderly check out area, Price mechandise and Balance out register at beginning and end of my shift. Custodian Worker

Manisha Janitorial Cleaning Service - Milwaukee, WI - May 2002 to September 2002 Responsible for cleaning local businesses after work hours, Cleaned Windows, Floors, Bathrooms, Removed trash upon other duties and also cleaned the Police Athletic League Center. Sales Associate/Customer Service

Victorias Secret - Bloomington, MN - August 2001 to January 2002 Provided Customer service, Greeted customers, Assisted with bra fitting, Solve Customers service or billing complaints, Solicited the sales of new or additional products, Collected deposits or payments, Operated cash register, Stocked, Tables, Racks and Shelves, Priced merchandise and Balanced out cash register. Crew Member/Cashier

McDonalds - Milwaukee, WI - April 1997 to August 1997 Finalized customers orders upon their request, Assisted with preparing food items, Cleaned bathroom, Play area and Lobby area on a regular basis, Operated cash register, Received and Disburse money and Balance out register at the beginning and end of my shift. EDUCATION

GED in General studies

MATC - Milwaukee, WI

2013 to 2014

CERTIFICATIONS

Personal Care Worker Certification

April 2006 to Present

Administer medication, Light housekeeping, Assisted client with grooming, showering, and other personal hygiene tasks. Provided in home care, Ran errands, Did laundry, Assisted client with activities of daily living. Supportive Home Care Worker Certification

April 2006 to Present

Provided individualized home care and support, Provided emotional and practical support, Help clients meet the personal care needs sensitively and appropriately to a high standard, Support client to take prescribed medication, Enable client to achieve independence as far as possible in all areas of their life, Ensure that the rights of the client we support are always protected and respected. Certified Nursing Assistant Certification

September 2012

Cpr/Aed Certification

November 2012

Community Based Residential Facilities Certification November 2012

Carpentry Certificate

May 2002 to Present

ADDITIONAL INFORMATION

I did private care as a caregiver for a friend of the family from 08/2008-10/2011. Completed my Certified Nursing Assistant Training at Quality Healthcare Options on 09/12/2012. I was state certified on 9/27/2012 and did my clinicals at Alexian Village.

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