Customer Service Sales

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Jonatan Morgenroth

Senior Sales & Account Executive Americas

*********@*******.***

Summary

As a successful SaaS sales manager with over 10 years of diverse account management and progressive experience, I thrive in entrepreneurial, culture driven, and fast paced environments. I am passionate about technology and introducing new software abilities to new and existing markets. I consistently demonstrate an innovative and creative approach by responding to the unique characteristics of the market to exceed all key financial objectives. I remain flexible and focused in a dynamic environment, while managing and delivering exceptional growth and service to all my accounts. I’ve developed strong leadership skills through the successful launch of my own business and the ability to motivate and support others. I’m driven by sales, motivated to exceed goals and excited by fun culture driven positive environments. Experience

Senior Sales & Account Executive Americas at Vend

2014 - Present (1 year)

I’m responsible for achieving sales and profitability objectives, typically from new clients or accounts. Identify marketplace opportunities, prospect and engage new clients, develop proposals, and manage the contract process. -Achieving assigned sales targets -Prospecting and developing new client relationships within a defined geography or market -Consulting with clients on business issues and research design

-Developing innovative proposals and delivering strategic sales presentations -Making actionable and insightful recommendations for new products, extensions, or enhancements -Resolving sales or delivery issues Top Seller: -First Quarter: 110% of MRR(Jan-Mar) -Second Quarter: :163% of MRR(Apr-Jun) Project Team Leader Latin American Division at eBay Inc 2014 - 2014 (less than a year)

Responsibility for defining, planning, tracking and managing the project they assigned. Identify key resources and provide the direction required for meeting the project objectives. Responsible for ensuring appropriate management, customer and supplier involvement throughout the life of the project. • Define the project management process to be applied to the project. • Select team members and, if cross-functional as the Core Team Leader, select Core Team Members. • Assure that all team members understand their roles and accept their responsibilities • Apply project resources according to the approved project plan. • Track and report on progress to plan. • Analyze the actual performance against the plan and make adjustments consistent with plan objectives. • Assure timely adaptive action is taken. • Establish and publish clear priorities among project activities. • Coordinate management and technical decisions. • Provide input on the performance of project team members to their supervisors.

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2 recommendations available upon request

Account Manager Hispanic Hotels at Booking.com

March 2013 - December 2013 (10 months)

Responsible for hotel account management and acquisition of new hotels in Argentina and Uruguay. • Provide hotels the (initial) training on how to use Booking.com’s system • advise on allotment, availability and supply • liaison for all follow-up questions/inquires • Monthly territory travel to meet with current clients and generate new business • Provide productivity reports to assist the Supply Manager to improve hotel online availability to meet the demands of visitors to Booking.com • Industry/Competitor research/ Rate comparisons

2 recommendations available upon request

Sales & Promotion Manager at Tucano Tours at Tucano Tours November 2012 - March 2013 (5 months)

Responsible for the account management and sales of Tucano's software throughout Argentina • Create sales strategies to penetrate new markets • Assist in the development and implementation of marketing plans • Selling and implementing new and updated software programs • Training of new clients with softwear demos and presentations

1 recommendation available upon request

Managing Director at ConectandoDestinos.com

July 2009 - August 2012 (3 years 2 months)

Co-owner and sales manager of Conectandos Desitinos, a Buenos Aires based travel agency • Responsible for online sale strategy and development. • Development of travel partners/new business • Responsible negotiation of pricing from airlines, hotels and car rental companies 6 recommendations available upon request

Sales Representative LATAM at Sabre Travel Network December 2007 - July 2009 (1 year 8 months)

Responsible for the direct sale of the company's products or services. - Provides technical and administrative product information and/or demonstrations - Responsible for new account development/Direct on-site sales 2 recommendations available upon request

Account Executive LATAM at Sabre Travel Network

December 2005 - December 2007 (2 years 1 month)

Responsible for interfacing with customers prior to and/or after sale. Develop and maintain positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner Pre-Sale - Analysis of customer inquiries to determine appropriate product literature and pricing schedules - Recognizing new business opportunities. Post-Sale - Resolving production scheduling, shipping or invoicing problems - determining validity of warranty claims and scheduling repair resources - recognizing add-on business opportunities - Selling products/services/solutions to benefit the customer and increase productivity

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4 recommendations available upon request

Certifications

Sales for Performance

Excel Communications (HRD) Ltd October 2013

Implementing an Analytics Strategy for the Sales Cloud (STR301) salesforce.com June 2014

Courses

Sales Representative LATAM

Sabre Travel Network

Sabre Basics

Sabre Key Coordinator

Sabre Pricing

Sabre Ticketing

Account Manager Hispanic Hotels

Booking.com

Fidelio

Projects

Justbuymeadrink.com

June 2014 to Present

Members:Jonatan Morgenroth, Martin Gagliardi

JUSTBUYMEADRINK.com is a Webapp that will allow you to send drinks and food in form of a voucher through your phone from ANYWHERE IN THE WORLD. The recipient will simply get a notification through their phone with a personalized message and will be able to redeem it at any of the participating locations Just think about all those times you were unable to make it to your friends birthday, anniversary, event, party, etc and you wish you could send him/her a couple of shots, a bottle of wine or even some food. Now, this will all be possible in addition to being able to send a personalized message you can customize to your liking...

The Argentine Experience

January 2013 to Present

Members:Jonatan Morgenroth

The Argentine Experience offers you a completely unique dining experience which cleverly blends exquisite food and wine, local culture and social integration. Individuals, couples, families and groups from all over Page4

the world are mixed around two 14 person banquet tables, which are led and entertained by two charismatic guides, and our friendly international team. -Start-Up Organization -New Business & Sales Development Conectando Destinos

April 2009 to Present

Members:Jonatan Morgenroth, Edgardo Bilski

Estudio de factibildad, desarrollo del proyecto y creación de la agencia de viajes Conectando Destinos actualmente en pleno funcionamiento y crecimiento continuo. BA BIKES

January 2014 to Present

Members:Jonatan Morgenroth

A team passionate about Buenos Aires, convinced that biking is the best way to discover this amazing city. http://www.babikes.com.ar/es/ -Start-Up Organization -New Business & Sales Development -Promotions Development -Legal Advertise

Skills & Expertise

Account Management

Negotiation

Marketing

Management

Customer Service

Sales Management

Marketing Strategy

Tourism

Revenue Analysis

Sales

Team Leadership

Sales Presentations

Business Planning

Training

Customer Relations

Pricing

International Sales

Group Work

Social Skills

Sabre

Management Consulting

Key Account Management

Customer Support

GDS

Hotel Management

Entertainment

Online Marketing

Project Management

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Public Speaking

Spokesperson

E-commerce

SaaS

Languages

Spanish (Native or bilingual proficiency)

Portugués (Elementary proficiency)

Inglés (Full professional proficiency)

Alemán (Professional working proficiency)

Education

Universidad Argentina de la Empresa

RRPP, Relaciones Publicas, 2004 - 2008

Honors and Awards

http://www.ambito.com/diario/noticia.asp?id=610107 http://www.iae.edu.ar/iaehoy/prensa/paginas/Item%20de

%20prensa.aspx?itemid=786 http://www.mensajeroweb.com.ar/index.php?x=nota/74185/1/joven-empresa-. http://adsoftheworld.com/taxonomy/brand/conectando_destinos Page6

Jonatan Morgenroth

Senior Sales & Account Executive Americas

*********@*******.***

17 people have recommended Jonatan

"I had the opportunity to work with Joni at Ebay. He always conducted himself in a professional manner. His attention to detail and keen ability to plan and coordinate, organize, and problem-solve was admirable, he is the kind of professional always ready to do his best and overachieve. His main skill is social, making him an aggressive and successful Sales professional."

Federico Fernandez, worked directly with Jonatan

"Jonatan is enthusiastic and has a passion for providing solutions and finding answers. He is personable, likeable and a very dedicated colleague."

Ezequiel Cademartori, Business Process Design Consultant Lead, Sabre Travel Network, worked directly with Jonatan at Cooltoural.com

"Jonathan has proven time and again to be an excellent person and professional. Never stepping down from challenging targets and numbers, he faces responsibility and projects with a unique enthusiasm, which he also passes down to his colleagues. Jonathan would be an excellent asset to any organization, and I wish him the best in future endeavours."

Alejandro Gomez Losada, Senior Account Manager Hotels, Booking.com, managed Jonatan at Booking.com

"Jonatan is a very detailed and organized individual. He is very hard working and extremely dedicated to making the company profitable. He maintains a strict professionalism with his colleagues and clients. He is always coming up with new ideas and strategies to gain revenue. I would highly recommend him for any position."

Luciano Molina, was Jonatan's client

"Jonatan es un excelente profesional, siempre bien predispuesto, con gran carácter y valor al encarar una venta, dar sorporte a un cliente o trabajar en equipo. Estoy seguro de que Jonatan tiene aún mucho más para dar. Es un placer trabajar con él."

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Leandro Montedonico, Senior Sales Representative, Sabre Travel Network, managed Jonatan at Sabre Travel Network

"Jony es proactivo, joven, audaz pero a la vez muy realista"

Alejandro Duarte, was Jonatan's client

"Jonatan is an excellent professional. Always was a customer who had good communication and predisposition, was very responsive and expeditious in all situations. One of the few professionals who, today, manages to get in both places ... the customer and supplier."

Maximiliano Salafia, Ejecutivo de Cuentas - Agencias Afiliadas, Despegar.com, was a consultant or contractor to Jonatan at ConectandoDestinos.com

"I worked with him at Conectando Destinos, he established a p2p relation with every client and tried to get the best prices for all his customers. Highly recommended."

Jonathan Ezequiel Bondorevsky, Student, Universidad Nacional de Rosario, worked directly with Jonatan at ConectandoDestinos.com

"Desde hace varios años vengo teniendo un contacto profesional con Jonatan y sin lugar a dudas, su predisposición, respuesta, cordialidad y dedicación a sus tareas laborales y profesionales lo destacan y lo valorizan como una persona responsable y valiosa que observa y comprende el entorno en el cual está inserto. Su aptitud proactiva no deja dudas de su gran capacidad, profesionalidad pero por sobre todas las cosas su calidez y calidad humana son valores inigualables en jonatan. Saludos cordiales, Mariana Pérez Márquez"

Mariana Pérez Márquez, Consultora y Asesora técnica, Organismo Gubernamental, worked with Jonatan at Cooltoural.com

"Jonatan y su agencia Conectando Destinos son el reflejo del espíritu que todos los jóvenes deberíamos adoptar a fin de emprender nuevos desafíos profesionales. Saludos y éxitos."

Fernando Aráoz Bilotti, Asistente del Área Comercial, Universidad Argentina de la Empresa, was with another company when working with Jonatan at Sabre Travel Network

"Tuve la suerte de trabajar con Jonatan en Sabre Travel Network. Es una persona muy responsable, orientada a objetivos claros y con mucha capacidad de trabajo en equipo. Fue un placer haber trabajado con él."

Laura Romano, Account Executive, Sabre Travel Network, worked with Jonatan at Conectando Destinos

"Jonatan has a natural sales and customer driven personality with a high potential on this line of the business. He is very enthusiastic which positively collaborates to a good working environment."

Matias Duek, Country Manager, Sabre Travel Network, managed Jonatan at Sabre Travel Network Page8

"Jonatan is very energetic and proactive and he immediately transfers that passion to the people around him. He has a natural sales and customer service orientation, that coupled with his entrepreneurial personality, makes him the best candidate for any Sales/ Customer Oriented organization. It was not only a pleasure to work with him, not only at the professional, but also at the personal level too."

Walter G. Di Luca, Airline Sales and Account Management Director, Latin America, Sabre Holdings, managed Jonatan indirectly at Sabre Travel Network

"Jonathan's commitment to Customer Service & Sales is exceptional, I truly believe he will always bring great experience to clients and even more if he continues to have opportunities to demonstrate his passion for travel in his job career."

Tomas Macagno, Business Analyst, Travelocity, worked with Jonatan at Sabre Travel Network

"Jonatan is a very enthusiastic individual, accountable for, responsible on his daily duties and bringing new ideas to the group or company he represents. He can perform different tasks without a problem from customer service, to sales and planning. His experience in the travel industry troughout his different jobs gives him an extra value by the time of hiring in any given company."

Alfredo Alejandro Martinez, Customer Service Center Supervisor at Sabre Travel Network, Sabre Holdings, managed Jonatan at Sabre Travel Network

"It was an excellent partner, always passionate and energic. He has a lot of potential in this business. I totally enjoyed working with him."

Cristian Villalba, Business Process Design Consultant, Sabre International Inc., worked with Jonatan at Sabre Travel Network

"It was great to work with Jonathan and I can confidently recommend him for any position. He is a proactive and charismatic individual, who has an important customer service orientation that he uses to build solid relationships with clients. I am sure he is able to make an important addition to any team."

Silvina Otamendi, Ejecutiva de Cuentas, Sabre Travel Network, worked directly with Jonatan at Sabre Travel Network

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