West Reading, PA *****
**********@*****.***
Jenna L Herman
Objective
Continue a successful career as a Business Analyst by strategically creating effective and efficient solutions to positively affect organizational goals and increase market productivity in a growing company that offers opportunity for professional development and upward mobility.
Experience
2013-Current Teleflex Medical Reading, PA
Business Analyst/Demand Planner
• Created and maintained productivity enhancing tools for program divisions
• Analyzed product data to streamline manufacturing process.
• Strategically planned product forecasts resulting in a 20% increase of accuracy in FY2014.
• Increased brand exposure of products through donation programs to national training facil ities resulting in a 32% reduction of product waste.
• Collaborated interdepartmentally to implement efficient timeframe execution programs.
2011-2013 Teleflex Medical Reading, PA
Senior Product Specialist
• Improved product tracking reports to increase sales force productivity
• Co-developed the Regional Anesthesia and Vascular Product Configurator
• Improved the Arrow Select Kits Product Matrix to support component procurement
• Acted as Qual ity Control for emerging technical product documentation 2005-2009 Teleflex Medical Reading, PA
Product Specialist
• Entrusted to manage 37% of total product requests in FY 2009
• Increased departmental revenue growth by 17% in FY 2007
• Co-Managed document qual ity control for new products
• Util ized technical component research skil ls to meet product demands of medical providers.
• Created product contracts with clients to increase brand satisfaction and maximize profitabi lity.
2003-2005 Teleflex Medical Reading, PA
Customer Relations Representative/Literature Specialist
• Ensured consumer satisfaction through the use of effective communication ski lls.
• Updated essential product departments on consumer brand satisfaction and projected product needs.
• Developed inventory tracking database for Consumer Literature Library. Education
2004-2007 Alvernia University Reading, PA
• Bachelor of Science, Business Administration
• Bachelor of Science, Business Marketing and Planning
• Graduated with Honors; Cum Laude