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Administrative Assistant Customer Service

Location:
Connecticut
Posted:
July 18, 2015

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Resume:

NANCY M. WOJNAROWSKI

** ***** ***** ~ Bristol, CT 06010

860-***-**** ~ acqs69@r.postjobfree.com

~ Experienced Executive Administrative Assistant Professional ~

SUMMARY

Executive Administrative Assistant and Office Manager with over twenty-five years of diverse administrative experience and five years of supervisory experience in the insurance industry with a dominant human resources background. Demonstrates sound judgment and decision-making ability. Well organized and adept at multi-tasking and prioritizing. Very detail-oriented, accurate, thorough and focused. Ability to perform job skills under varying conditions and distractions. Strong verbal and written communication skills. Outstanding customer service aptitude. Excellent interpersonal skills. Discreet and maintains confidentiality at all times. Troubleshooter able to identify problems and implement solutions. Quick learner. Microsoft Office and internet savvy.

AREAS OF EXPERTISE

Budgeting

Calendar Management

Customer Service

Event Planning

Filing Systems

Human Resources

Office Equipment

Office Management

Proofreading & Writing

Research & Analysis

Supervisory

Travel Arrangements

EMPLOYMENT HISTORY

ISAACMAKI, LLC

Farmington, CT

12/2014 to 06/2015

Administrative Assistant/Receptionist for Start-Up Law Office

Managed front office receptionist duties, including greeting clients, ascertaining nature of business for appropriate referral and coordinating conference rooms

Full responsibilities for office phone system, including routing all calls to the appropriate personnel

Implemented an extensive system for mail handling and distribution, including all medical records

All miscellaneous activities to support new office set up, including ordering of office supplies and kitchen and office equipment maintenance

CAREGIVER

Bristol, CT

12/2008 – 12/2014

Healthcare and daycare provider to an ailing parent with Alzheimer’s and a niece born with Down Syndrome; also worked in the Immanuel Lutheran Extended Care program until the school year ended, February through June 2009

AVON PRODUCTS, INC.

Bristol, CT

03/2002 – Present

Successful Independent Sales Representative

AETNA INC.

Hartford, CT

03/1984 – 12/2008

Executive Administrative Assistant

Responsible for executive administrative support to Regional Directors, Senior Vice Presidents and Divisional Presidents demonstrating the following skills:

Successful office management, requiring many diversified responsibilities, such as complex scheduling, travel, filing systems, expenses, phone systems, mail systems, meetings and logistics

Event Planner requiring occasional travel and attendance

Supervisory responsibility in two of the Office Manager positions for three to four administrative staff in each

One of fifteen chosen to serve on a committee to rewrite the administrative job functions for the company

Strong verbal and written communications skills as evidenced in the frequent writing of correspondence, Powerpoint presentations and the handling of all human resource activities for the respective departments

Several key projects successfully coordinated include:

the yearly compensation process for high level executives

departmental moves

multi-million dollar budget monitoring

employee tuition aid program

logistics for training classes

EDUCATION

Tunxis Community College, Farmington, CT

A.S., Legal Secretarial

A.S., Executive Secretarial



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