Ranjitha G
Joganahalli,*nd block,
Rajajinagar,
Bangalore - 560010
+91-916******* *****************@*****.***
Career Objective:
To undertake challenging and competitive work by utilizing the best of my knowledge in business environment and to contribute towards the growth of the Organization.
Professional Experience:
Worked as Associate for Xchanging Ltd, Bangalore fromMarch 2011 to October 2012.
Working as Team Member in SLK Global Services from May 2013.
Academic Qualifications:
Completed B.E(Information Science) from Channabasaveshwara Institute of Technology.
Completed 12th from Sarvodayacollege, Tumkur.
Completed 10th from M.G.M.G.H.S, Madhugiri.
Technical Exposure:
1Windows XP, MS Office 2000
2Hands on experience in PowerPoint, Word & Excel - Vlookup, Pivot Table
COMPANY : SLK Global BPO Services Pvt. Ltd
DESIGNATION : Team Member
EXPERIENCE : May 2013 to Till date
SLS Appraiser Report (URAR)
PCR -Post completion Revision
Tier 1 & Tier 2 services
Roles and Responsibilities:
Experience in conducting Appraiser review for onsite processing team for leading US SLS.
Collect, document, and manage enhancement requests from internal and external sources.
Work with project team members to collaboratively develop end-to-end process flows and test cases.
Hands-on functional testing and validation of business requirements and system functionality.
Ensure that all required metrics are collected in time and are of good quality.
Responsible in sending coaching and feedback report to onsite business unit on weekly and monthly basis.
Responsible for Preparation & maintenance of the MIS Reports on Daily, Weekly score card, & Monthly score card metrics.
Role as Funder in SLK:
• Verify the Borrower and Property information are mentioned correctly in the HUD.
• Updating the entire borrower charged fee in Unifi and Balance the HUD.
• Validate whether the bottom line of HUD (Cash from borrower or cash to borrower) is within the account conditions or not.
• Closing the loans within the TAT limits and also within the scheduled closing timings
• Communicating with onshore staff and Third parties through e-mail (Outlook)
Work Experience - Xchanging Ltd - March 2011 to Oct 2012
Job Profile
General Insurance Process – Premium Settlement
Extracting the report from the ledger & sending the Declaration Statement to Insurer – Specifying which are within TOC and Out of TOC.
Once Insurer’s agree the transactions which are within TOC, then Payment of Premiums to Insurers is done as per Terms of Credit. (Terms of Credit = 30 Days, 60 Days & 90 Days)
These payments are done using SWIFT code and Sort Code. (Swift code is Bank A/c number which is used to transfer the funds between two countries.)
All agreed Payable transactions are posted from ledger.
Preparing of Invoice/Requisition forms & sending it to cashiers along with banking details advising how much to transfer the funds.
Claim Settlement Process
Receive updates on claims from the clients
After analyzing whether the claim belongs to fire or accident then the same is transferred to insurer.
Insurer verifies the claim and approves the amount payable.
Claim amount is received from insurer through cheque and the same will be updated in Payment In Log.
Payment In requisition form will be prepared indicating the bank account and from which insurer we have received.
The requisition form is sent to the cashier so that the same is updated in system.
Query Resolution
Interaction with onshore clients so as to resolve when insurer has issue with commission difference, premium difference etc.
Raising the query issue with the branch and get it resolved.
Strengths
Self-motivated with a drive to take on responsibilities and accomplish objectives
Zeal to lead a team
Can work under pressure
Love to take challenging work that stretches one’s mind
Good communication, interpersonal and leadership skills.
Excellent team player with the ability to work well in a team and also independently.
Personal Profile
Date of Birth - May 28
Languages Known - English, Hindi, Telugu, and Kannada.
Marital Status - Single
Hobbies - Watching TV, Listening music and reading books.
Place: Bangalore
Date: (Ranjitha)