***** ********** ***** #**** *******, TX ***** (**2) *********************@*****.***
Objective
Motivated individual seeking a responsible and challenging position where I can utilize my clerical skills,
customer service experience, and leadership skills to meet or exceed company goals, while growing with
training and achieving new challenges.
Experience Customer Service Representative
2007-2009 Hewlett-Packard (HP) Inc., Houston, TX
Handle customer request while providing a high level of service
Data Entry/Record Keeping
Order Processing
Computer Assembly Technician/Quality Inspector
2006-2009 Hewlett-Packard (HP) Inc., Houston, TX
Assemble Computers
Inspect & test electrical and mechanical components
Ship/Receive parts for refurbishing and assembling
Shift Manager
2003-2006 McDonaldâs, Houston, TX
Manage day-to-day operations/Food Safety Laws
Ensure Team Members are providing quality customer service
Inventory/Cash Controls
Continuous comprehensive financial training
Administrative Assistant
1999 Houston Works Program (LBJ Hospital), Houston, TX
Manage day-to-day office operations
Filing, Faxing, Incoming Calls, Microsoft Word, Excel,& PowerPoint
Took care of Errands and Deliveries
Dietary Nutrition Worker
2000 Houston Works Program (LBJ Hospital), Houston, TX
Food/Beverage Preparations
Assemble Patient Food Trays
Clean/Sanitize Utensils
Education MacArthur High School, Houston, TX
Skills Excellent customer-oriented communications, Resolves customer issues to satisfaction, Great at
training others, Trained in Art Drafting, Income Tax Preparations, & Volunteer with Special Needs Children
References References are available on request.