Brandy Richards
Lewisville, Texas
*************@*****.***
Summary
Customer Service Representative who excels at analyzing, prioritizing and completing tasks in a professional manner.
Over 3 years of customer service experience.
Objectives
An employee-training position with a focus on team building.
Seeking a fulfilling position in the customer service industry that offers growth opportunities and allows me to utilize my leadership skills and experience.
Seeking position as a manager or customer service representative.
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.
Education
University of North Texas, Denton, Tx
Computer Science, Enrolled
3.2 GPA.
Employment History
24-7 InTouch, Frisco, TX
Customer Service Rep, February 2014 – Present
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Fielded an average of 60 customer service calls per day.
Deb Shops, Grapevine, TX
Assistant Manager, November 2011 – July 2013
Collaborated with other team members on special projects and events.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Managed sales associates on the floor.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
References
Teneshia Johnson
Coworker
Information available upon request.
Steve Mitchell
Manager/ team lead
Information available upon request.