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Customer Service Representative

Location:
Denton, TX
Posted:
July 15, 2015

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Resume:

Brandy Richards

**** ***** *****

Lewisville, Texas

*************@*****.***

Summary

Customer Service Representative who excels at analyzing, prioritizing and completing tasks in a professional manner.

Over 3 years of customer service experience.

Objectives

An employee-training position with a focus on team building.

Seeking a fulfilling position in the customer service industry that offers growth opportunities and allows me to utilize my leadership skills and experience.

Seeking position as a manager or customer service representative.

To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.

Education

University of North Texas, Denton, Tx

Computer Science, Enrolled

3.2 GPA.

Employment History

24-7 InTouch, Frisco, TX

Customer Service Rep, February 2014 – Present

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Fielded an average of 60 customer service calls per day.

Deb Shops, Grapevine, TX

Assistant Manager, November 2011 – July 2013

Collaborated with other team members on special projects and events.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Managed sales associates on the floor.

Managed closing duties, including restocking items and reconciliation of the cash drawer.

References

Teneshia Johnson

Coworker

Information available upon request.

Steve Mitchell

Manager/ team lead

Information available upon request.



Contact this candidate