Warehouse

Vershon Nichole Hunt

**** ******* ***** *****; Rex, Georgia 30273

Cell: 904-***-****; Alternate: 904-***-****

************@*****.***

CUSTOMER SERVICE PROFESSIONAL

Profile

Successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting.

Possess solid computer skills.

Excellent working knowledge using both IBM and Mac systems; Microsoft Excel, WordPerfect, Microsoft Word.

Develop plan, conduct audits and variance analyses, and maintain/update accurate inventories.

Strong ability to detail-oriented and able to handle multiple tasks

Maintains excellent relations with clients, co-workers, and business associates/partners.

Synopsis of Achievements

Created customer satisfaction survey, drastically reducing potential problems.

Employment

Wal-Mart; Cashier, Atlantic Blvd Jacksonville,Fla

Scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers.

Customer service handling returns and answering questions about merchandise, store policies, and ongoing promotions

Receive payments for merchandise via Cash, Debit/Credit Card, and/or Check.

Encadria Staffing Inc., Temp Agency, Jax FL

Nov 2014-June 2015

March 2014-Oct 2014

Warehouse Associate

Filler Operator

Hood Operator

Worked on the line

Fast paced environment

Fanatics, Jacksonville, FL

June 2013-Feb 2014

Warehouse Associate

Worked with problem orders on the “Problem Team/Resolution Team”

Shipping Department- scanned, packed, and shipped customer orders in a box or mailer depending on the product size or item. Specialized in bubble wrapping items depending on whether not it was breakable.

Picked orders off the pick floor which consisted of 3 Floors

Consolidated orders into the correct bin, to be put on line for main shipping department.

Worked in Receiving Department with refunding customers there funds to their credit card for returning there items via mail.

Convergys’s AT&T Sales Representative, Jacksonville, FL March 2013- May 2013

Sales Rep

Assisted inbound calls with customers concerning new service or existing service.

Took payments over the phone via credit/debit cards, or checks.

Made billing arrangements to meet customer needs

Education

Andrew Jackson High School, Jacksonville FL

2006-2010

Diploma

Contact this candidate