Customer Service Manager
Resume:
Mayra Jimenez
Las Vegas NV, 89121
***********@*****.***
Objective: To use my eagerness and ambition to obtain a position within your establishment, to be hardworking, reliable, goal oriented and to give 110% of myself to continue to better the establishment in which I employ.
Skills:
Excellent customer service
Bilingual Spanish
Basic computer skills, Yardi, Onesite
Phone reception
Organizational skills
Experience:
AMC, LLC Property Manager, June 2014- Present
Receive, investigate, and resolve resident concerns, Perform daily grounds inspections. Identify any problems, address all concerns with the maintenance supervisor, and ensure the discrepancy is immediately corrected, Maintain occupancy goals, Reports and paperwork: Preparation of all required and assigned reports, on a daily, weekly, or monthly basis as assigned. Ensure all reports are accurate and submitted prior to deadlines
Pinnacle Management Leasing/Assistant Manager, May 2012-June 2014
Assist the Community Manager in managing the day-to-day general operations of the community, Ensure that all rents and late fees/check charges are collected, Posted and deposited in a timely manner, Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
Stout Management Company Leasing Agent, August 2010-May 2012
Meet, great, tour, and close prospective clients, Process applications, Leases, and notices, Receive and manage resident requests, Collection of rents, Outreach marketing
Education: Rancho High School 2004
References : Available upon request
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