Administrative Assistant Customer Service

PATRICIA ELMORE

**** **** *** ***** ~ Dallas, TX 75216

Contact Phone: 214-***-****

Email: ************@*******.***

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PROFESSIONAL SKILLS

Strong Multi-tasking and organizational skills, Great Attention to Detail, Supporting Executives/ Directors/Professors, Payroll, Accounts Payable/Receivable, Departmental Budget, Invoicing, Collections, Creating documents, spreadsheets, presentations, Account Management, Customer Service, Technical and Software Support, Calendar Management, Ordering Office Supplies, Receptionist Relief, Extensive Electronic and Manual Filing, Email Correspondence.

Tools: Windows (2000, ME, XP, Vista, 7, 8), MS Project, PeopleSoft, QuickBooks, Internet Explorer, WordPerfect, Microsoft Office (Access, Excel, Outlook, PowerPoint, Word, Visio), ClipArt Software, Adobe Photoshop and PageMaker, Copier, Fax, Multiline Phone System.

PROFESSIONAL EXPERIENCE

02/15 - Present Parkland Health & Hospital System, Dallas, Texas Administrative Assistant

Manage Director Calendar

Scheduling and coordinating of various meetings for department.

Coordinate conference room reservations through GroupWise Calendar.

Onboarding of new department staff.

Ordering office supplies for department through SmartWorks, ITStore, and Guy Brown.

Email correspondence to various entities across the hospital system.

Coordinating of work order, Helpdesk, environmental, facility requests, and office space planning.

Processed Travel (B99’s), Check Requests, Requisitions, and Reimbursements

Manage On-call schedule through SmartWeb.

Creating and editing of PowerPoint Presentations, Word Documents, and excel spreadsheets.

Transcribe meeting minutes for various meetings.

weekly paperwork, reminder emails, creating flyers, ordering lunch, setting up conference room, cleaning up after the meeting.

08/09 – 02/15 Intuition Creative Graphical Designs, Dallas, TX Owner/Operator

Greeting visitors, vendors and front desk duties.

Met with customers/clients to discuss type of product needed

Designed wedding invitations and programs for any occasion

Created wedding decorations

Designed custom jewelry and other arts and crafts

Performed all accounts payable/receivable functions for business 07/07- 04/09 UT Southwestern Medical Center, Dallas, TX Sr. Administrative Assistant

Administrative support for five (5) professors and their labs

Arranged travel for professors and their staff

Organize, maintain employee files

Reconcile and maintain budgets/accounts against generated monthly reports

Distribute external and internal mail.

Ordered office Supplies.

Processed and submitted all purchase requisitions, request for disbursements, education assistance and expense reimbursements etc.

Submit maintenance requests for all equipment.

Meeting minutes for various management meetings.

Processed Grant Applications

PATRICIA ELMORE

1514 Cape Cod Drive ~ Dallas, TX 75216

Contact Phone: 214-***-****

Email: ************@*******.***

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03/03- 07/07 Trailblazer Health Enterprises, Dallas, TX Administrative Assistant II

Administrative support for three (3) departments

Maintained monthly organizational charts

Maintained monthly compliance reports

Maintained staffing changes and reported them to the VP Admin as needed

Maintained monthly function charts

Arranged travel and accommodations for staff

Maintained the departmental budget and generated reports to the Director when needed.

Processed and submitted all purchasing and accounts payable forms to corporate office. (i.e. purchase requisitions, request for disbursements, education assistance, expense reimbursement, seminar request forms etc.

Transcribed recorded minutes from various meetings

Maintained an inventory of all assets by creating an inventory database 04/02- 03/03 Our Friends Place, Dallas, TX

Executive Assistant

Assistant to the Executive Director.

Maintained Executive Directors Calendar.

Provided clerical support for Resource Development and Program Director

Attended board meetings and documented minutes

Coordinated board, executive board and other various meetings

Prepared and mailed meeting agendas to all attendees for monthly board and executive board meeting EDUCATION BACKGROUND

2006-2008 Richland Community College, Richardson, Texas 1989-1990 Cedar Valley Community College, Lancaster, Texas Business Administration

1984 - 1988 Ennis High School, Ennis, TX

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