Administrative Assistant Management
Resume:
ELISE MCKELVY
**** ******* **** #*, ***** Springs, TX 75180 (C) 816-***-**** ************@*****.***
Professional Summary
Seasoned Administrative Assistant with more than 5 years of experience in various
environments. Great customer rapport, critical thinking, and time management skills.
Dedicated to meeting aggressive business goals while maintaining strong organizational and
prioritization abilities.
Skills
Customer and Personal Service Administration and Management
Critical Thinking Management of Financial Resources
Computers and Electronics Management of Personnel Resources
Judgment and Decision Making Time Management
Experience
Office Manager 04/2013 to 05/2015
Children With A Purpose – Kansas City, MO
Analyzed operations to evaluate performance of a company or its staff in meeting
objectives or to determine areas of potential cost reduction, program improvement, or
policy change.
Reviewed reports submitted by staff members to recommend approval or to suggest
changes.
Established departmental responsibilities and coordinated functions among departments and
sites.
Supervised employees or volunteers working on sustainable projects.
Identified educational, training, or other development opportunities for sustainable
employees or volunteers.
Participated in mediation and dispute resolution.
Administrative Assistant 04/2011 to 05/2012
Liberty Mutual – Kansas City, MO
Managed and maintained executives' schedules.
Prepared invoices, reports, memos, letters, financial statements and other documents,
using word processing, spreadsheet, database, or presentation software.
Answered phone calls and direct calls to appropriate parties or take messages.
Attended meetings to record minutes.
Compiled, transcribe, and distribute minutes of meetings.
Greeted visitors and determine whether they should be given access to specific
individuals.
Performed general office duties, such as ordering supplies, maintaining records
management database systems, and performing basic bookkeeping work.
Filed and retrieve corporate documents, records, and reports
Opened, sort, and distribute incoming correspondence, including faxes and email.
Prepared agendas and make arrangements, such as coordinating catering for luncheons,
for committee, board, and other meetings.
Administrative Assistant 04/2010 to 02/2011
IFCO Systems – Kansas City, MO
Prepared invoices, reports, memos, letters, financial statements and other documents,
using word processing, spreadsheet, database, or presentation software.
Answered phone calls and direct calls to appropriate parties or take messages.
Processed payroll information.
Greeted visitors to determine whether they should be given access to specific
individuals.
Performed general office duties, such as ordering supplies, maintaining records
management database systems, and performing basic bookkeeping work.
Filed and retrieve corporate documents, records, and reports.
Opened, sorted, and distributed incoming correspondence, including faxes and email.
Financial/Administrative Assistant 02/2008 to 12/2009
United Inner City Services – Kansas City, MO
Managed and maintained executives' schedules.
Prepared invoices, reports, memos, letters, financial statements and other documents,
using word processing, spreadsheet, database, or presentation software.
Processed payroll information.
Opened, sorted, and distributed incoming correspondence, including faxes and email.
Performed payroll functions, such as maintaining timekeeping information and
processing and submitting payroll.
Answered telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
Collected and deposited money into accounts, disburse funds from cash accounts to
pay bills or invoices, keep records of collections and disbursements, and ensure
accounts are balanced.
Set up and manage paper or electronic filing systems, recording information, updating
paperwork, or maintaining documents, such as attendance records, correspondence, or
other material.
Prepared and mail checks to vendors.
Order Entry Clerk 03/2005 to 10/2006
MEDCO Health Solutions – Fort Worth, TX
Verified accuracy of billing data and revise any errors.
Operated typing, adding, calculating, or billing machines.
Contacted customers to obtain or relay account information.
Resolved customer complaints or answer customers' questions regarding policies and
procedures.
Operated 10-key calculators, typewriters, and copy machines to perform calculations
and produce documents.
Arranged for delivery, assembly, or distribution of supplies or parts to expedite flow of
materials and meet production schedules.
Routed corrected verified and corrected prescription to pharmacist for order filling.
Billing Clerk 10/2003 to 08/2004
Fields & Brown Law Firm – Kansas City, MO
Located and notify customers of delinquent accounts by mail, telephone, or personal
visits to solicit payment.
Received payments and post amounts paid to customer accounts.
Advised customers of necessary actions and strategies for debt repayment.
Located and monitored overdue accounts, using computers and a variety of automated
systems.
Answered customer’s questions regarding problems with their accounts.
Sorted and filed correspondence, and perform miscellaneous clerical duties such as
answering correspondence and writing reports.
Performed various administrative functions for assigned accounts, such as recording
address changes and purging the records of deceased customers.
Verified accuracy of billing data and revised any errors.
Thoroughly operated adding, calculating, or billing machines.
Recorded and track billable hours for Attorneys in Timeslips software.
Education
Career Diploma: Professional Bridal Consultant Jun 2012
Penn Foster Career College - Scranton, PA
Associate of Arts: Business Administration Aug 2010
Ashford University - Clinton, IA
Bachelors of Arts: Business Administration- Concentration Jun 2017
Human Resource Management
Post University – Waterbury, CT
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