Manager Customer Service

James M. Todd *********@*****.*** 832-***-****

PROFESSIONAL EXPERIENCE

The Mastrrr Company, Friendswood TX Apr 2014 – Present

Drafter/Designer

Design rail assemblies to support chemical mixers for water purification systems at waste facilities.

Built a CAD library of mixer and rail components.

Supervise production during the rail assembly phase to ensure they are built to design specs.

Assist production in wiring control panels and chemical mixer assembly when design work is slow.

Provide drafting and graphic support for submittals and O&M manuals.

Contractor for the Fountain Group assigned to

Alcon Laboratory, Houston, TX Oct 2013 – Mar 2014

Facilities Engineer

Managed and maintained the facilities department AutoCad drawing system

Created 1-line drawings for electrical, DI water and steam systems.

Updated an 18 acre complex from multiple phases of construction.

Updated all clean rooms, tied in all compressed air systems to the equipment level.

Updated drainage and fire systems.

Created planning drawings for office reconstruction.

Created a master grid Cad drawing for use with the Maximo system to call out equipment locations.

The Boeing Company, Pasadena, TX Jul 2008 – Jun 2013

Facilities Technical Designer II

Updated the drawings for Houston’s three Boeing buildings, created MEP drawings, plumbing and electrical one lines, as built drawings, irrigation and landscape revisions for 30 plus acres and shop and production layouts for the next phase of the command crew capsule

Became the AutoCAD council focal, LEAN+ focal and Employee Involvement facilitator

Became the District Data Administrator for the Maximo system at the Houston site which included data management, loading assets and all supporting documents, managing delegates, pushing “stuck” tickets, weekly checks on the CRON to assure PM’s were generated and manually generate if any had not.

Served as the focal the SDM Service Delivery Model supporting Maximo for the Mid-West-East states

Co-found of the Boeing Houston Green Team and served as a member of MERT, an employee emergency response team

AHI Supply, Alvin, TX Mar 2008 – July 2008

CAD/CAM, Foam Shop Manager

Created foam shapes and molds utilizing 3D modeling and a 12’ x 12” hotwire system for general sales, the welding and form casting departments.

Provided architectural drawings production and metal fabrication department.

Arrow Survey, Pearland, TX Nov 2007 – Feb 2008

Survey Drafter/Office Manager

Worked as a CAD drafter drawing lots and blocks and meets and bounds

Served as an office manager processing invoicing, collections and ensuring survey hardcopies were shipped to the customer in a timely manner.

Property research for Harris and Brazoria counties.

GeoServ, League City, TX Aug 2007 – Nov 2007

Survey Drafter

Responsible for Lots and blocks and assisting the survey team as a rodman

Property research for Brazoria, Galveston and Harris counties.

WestStar Land Survey, Alvin, TX Nov 2005 – Aug 2007

Survey Drafter/Office Manager

Responsible for lots and blocks, meets and bounds, checker for the RPLS, assigning work for the party chiefs, invoicing and customer service

Property research for the counties of Chambers, Liberty, Harris, Brazoria, Galveston, Montgomery and Harris.

The Prosthetic Company, Houston, TX Aug 2005 – Nov 2005

Prosthetic Designer and Trainer

Casting of amputated limbs for later measurement and construction of prosthetic devices using a 3D imaging wand and software

Patent training in the donning and use of their prosthetic device.

Dynamic Lighting, Pearland, TX Nov 1999 – Jul 2005

Lead Drafter, Lighting Designer and Product Tester

Created product cut sheets, 3D lighting, 3D mold design and programing a plasma cutter for product testing.

Product testing for ballast overheating and water issues.

Design and product testing for refractor and reflectors to meet or exceed the “Night Sky” requirements for light pollution.

Maintaining and updating the company website with product drawings, photos and spec sheets.

The Trophy Shop/Aardvark Awards May 1978 – Jun 1999

Master Engraver, Sales, Custom Service, Accounts Payable and Receivable, Payroll.

Family owned business where I worked my up from drilling marble to owner. In 1998 I made the decision to move on and take a new direction in my life.

EDUCATION

Alvin Community College, Alvin, TX, 1998-1998

31 hours toward an Associate Degree, Computer Technology

(This program did not present enough challenge or creativity to keep me invested)

ITT Technical Institute, Houston, TX 1998-2000

Associate Degree, Computer-Aided Drafting Technology

Honors Student, GPA 3.6

PROFESSIONAL SKILLS

AutoCAD up to 2012

Pro-E

Solid Works 2014

CADWorx

Photopia

Lumen Micro

TJZOIDE

MS Office/Outlook up to 2010

Land Desktop

Carlson LS

CorelDraw 6

Illustrator

LuminMicro

AGI-32

Photoshop

Omega Heat Testing

Maximo V-7

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