SHIPRA SHARMA
Contact details
*********@*****.***
https://in.linkedin.com/in/shipras81
Strengths and Core Skills
Setting priorities and handling queries
Understanding and analysis of Software Requirement Specification
Working Knowledge of software development life cycle
Experience in handling Test Environment
Highly skilled in manual testing in framing Test Conditions, writing Test Cases and executing Test Suites
Experience on preparing Defect Reports, Tracking Defects and Validation of Defects
Ability to communicate impeccably with business and technology professionals
Skilled in cultivating positive relationships with clients, colleagues and project teams
Flexible in handling multiple roles (as per project requirements)
Education
Master in Computer Applications, (SMU), India
Bachelors in Computer Applications, (MDU), India
Bachelors in Education, (MDU), India
Certification
Computer Course from NIIT India
Employment History
Mother’s Pride
Computer Instructor Aug 2008 – Mar 2010
Role:
Provided computer Knowledge classes to primary students
Prepared PowerPoint presentations for students
Worked as a part of event organization team for school functions and shows
Worked with Business team for admissions.
GlobalBuyersOnline.com
Manual Tester May 2010 – Apr 2012
Trading firm, providing platform between buyers and sellers all over the world
Role:
Involved in Functional, system and Regression testing.
Followed complete testing life cycle including test script creation, test execution and defect logging.
Wrote test cases based on Requirement Specification and executed them manually
Lancer’s Convent
School FOM (Receptionist) Apr 2012 – Jan 2013
Role:
Respond to parent queries
Received visitors and made them feel welcome to the school
Answered incoming calls, determined purpose of callers and forwarded calls to the appropriate personnel or department
Monitored visitor access and issues visitors passes
Performed clerical duties as needed, such as word processing and filing
KEY TECHNICAL AREAS:
Operating systems including Windows XP/Windows7
Good working knowledge and understanding of Networking
NON-TECHNICAL COMPETENCIES:
Ability to think and act quickly with a process oriented mindset
Teamwork and can-do attitude
Excellent communication and customer service skills
Reliable and able to meet deadlines with focus on achieving customer Service Level Agreements
Languages
English & Hindi