Customer Service Representative

crystal cephus

**** ******* **. ****.*

Killeen, TX 76549

Phone: 254-***-****

Cell: 254-***-****

E-Mail: *******.*********@*****.***

Professional Summary

I am a hard worker that performs the job at hand to the best of my abilities. I have excellent people skills.Would b a great addition to any company willing to give me the opportunity.

Skills

Creative problem solver

Exceptional communication skills

MS Windows proficient

Quick learner

Strong client relations

Proficient in cash management

Local/state health laws knowledge

Shipping and receiving professional

Cash flow management

Customer seviceRetail salesHousekeeping?Food service

Work History

March 2013 to August 2013

CT.Cleaning Killeen, TX

housekeeper

My daily duties was to arrive at the assigned residence. While there i am to perform basic house cleaning which includes cleaning of windows,floors,bathrooms,bedrooms,kitchen,dusting,vacuuming etc...

February 2010 to May 2013

Heights Home Health Harker Heights, TX

caregiver

I was to assist the client in their basic household chores.To perform all needs fir them that they can not do themselves. Also to administer medicine.Assist with bathing, feeding,doctor appointments.?

January 2007 to February 2010

Dollar General Corp. Killeen, TX

customer service representative

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Communicated with vendors regarding back order availability, future inventory and special orders.

Provided an elevated customer experience to generate a loyal client?le.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Assisted customers with food selection, inquiries and order customization requests.

Developed reputation as an efficient service provider with high levels of accuracy.

January 2006 to May 2007

Killeen ISD Killeen, 76541, TX

custodian

To clean my assigned hall.To clean every bathroom and classroom on the hall.Empty all trash and properly clean hallway floors whether it be moping, vacuuming, sweeping.Clear all chalkboards.

Education

2000 Central Texas College Killeen, TX

GED

I attended Central Texas College to get my GED

2011 Everest Institute Austin, TX

Trade degree Medical Assistance

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