Experienced and Highly Skilled Administrative/Executive Assistant

Heather Samorisky Mills

**** ********* *****, ************, ** 32258 - 904-***-**** (H) - 904-***-**** (C) - ***************@*****.*** Summary

Organized and professional Administrative Assistant offering experience in both corporate and non-profit office environments including high-level executive support roles. Over 10 years experience in office management, support staff management, training and supervision, and special event planning. Committed to delivering high quality results with little supervision. Dedicated and focused. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Highlights

Advanced MS Office Suite knowledge Strong interpersonal skills Executive presentation development Meticulous attention to detail Professional and mature Proofreading

Invoice processing Flexible

Works well under pressure

Database management

Accomplishments

Collaborated with community leaders, hospital executives, professional association and faculty members to implement the Patient Centered Caring Communication Initiative in Northeast Florida. Handled all events related to the Patient Centered Caring Communication Course, at UNF and participating institutions.

Five day - 40 hour course with over 70 faculty trained from seven different medical and health care institutions over three years.

Analyzed patient and staff satisfaction scores and reported outcomes to Director and Grantors. Prepared and distributed monthly, quarterly and yearly budget reports for State, Foundation and Grant funding.

Experience

Marsh Landing Management Company April 2015 to June 2015 Administrative Assistant, Architectural Review Board Jacksonville Beach, FL

Answered telephones, relayed messages and helped residents with questions and problems.

Assisted Architectural Review Coordinator with correspondence and administrative work as required.

Created and posted notices, including Board meeting notices, agendas and committee meeting notices.

Provided architectural review applications and processes as required. Provided forms, guidelines and fee information for Architecture Review Board at four communities including 27 sub-associations.

Verified forms completed and fees paid correctly.

Trained as back-up for Office Manager

Competence in operation of telephone, business calculator, copy machine, scanner, facsimile, personal computer/keyboard and community software. Florida Department of Health, Duval County July 2014 to January 2015 Administrative Assistant III

Jacksonville, FL

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings. Designed electronic file systems and maintained electronic and paper files. Planned meetings and prepared conference rooms.

Wrote reports and correspondence from dictation and handwritten notes. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports.

Managed the day-to-day calendar for the CEO.

Properly routed agreements, contracts and invoices through the signature process. University of North Florida September 2006 to June 2014 Coordinator for Administrative Services

Jacksonville, FL

Served as central point of contact for all internal and external requests. Wrote reports and correspondence from dictation and handwritten notes. Created PowerPoint presentations used for conferences, meetings and other local, national and international events.

Managed the day-to-day calendar for the Center's director and senior fellow. Received and screened a high volume of internal and external communications, including email and mail.

Managed daily office operations and maintenance of equipment. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Coordinated meetings with other health and medical leaders and served as main liaison between Center and university faculty and staff.

Directly supported Director in managing operation work flow. Over 15 years of office experience.

Monitored ongoing expenses relative to budget projections. Cultivated strong working relations with other university leaders and health care executives. Planned, coordinated and controlled daily operations of the Center and Healthcare and Bioscience Council of Northeast Florida.

Planned and managed event logistics with over 20 guest speakers and panelists. Planned and publicized events, including negotiating vendor contracts and designing promotional materials.

Created content for the Center's annual report.

Compiled statistical information for special reports and economic impact studies. Collaborated with other university team members, community resources and public relations department on special projects and events.

Created and maintained computer- and paper-based filing and organization systems for articles, reports, presentations and documents.

Created the look and feel of the Center's online presence in social media forums. Designed unique print materials, including advertisements, brochures and logo designs. Adhered to all university brand guidelines when preparing graphic materials. Created all communications, including web pages, brochures and fliers. Coordinated the Quality Collaborative of Northeast Florida events and committee meetings. Created weekly and monthly reports and presentations. Made copies, sent faxes and handled all incoming and outgoing correspondence. Selected and interviewed candidates for available positions. Created job descriptions.

Designed and maintained website.

Typed documents and compiled information for meetings. Organized personal and professional calendars and supplied reminders of upcoming meetings and events.

Collaborated with local health and medical institutions and other community partners on projects and high profile events.

Developed strategies and programs, including project timelines. Collaborated with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs. Designed and conducted evaluations and studies to assess the quality and performance of health education programs.

Proofread and reviewed all print and electronic content for correct grammar and adherence to university style.

Updated website content including contact information, articles and services. Education

University of Florida 2000

Bachelor of Arts: History

Gainesville, FL, United States

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