Information Technology Engineer

Farhat Shobeyrifard

216-***-**** ********@****.*** 35 Severance Circle, Apt 915, Cleveland Heights, OH 44118 OBJECTIVE To obtain a position as a Service Desk Analyst to utilize and develop my technical and communications skills STATUS Eligible to work in the U.S. without sponsorship EDUCATION Cleveland State University Cleveland, Ohio Bachelor’s Degree in Computer and Information Science Expected May 2018 Roudehen Islamic Azad University Roudehen, Iran

Associate’s Degree in Computer September 2009

CERTIFICATIONS Dibagaran Technical College Tehran, Iran Microsoft Certified Professional August 2003

Microsoft Certification Identification Number: 3039044 ABLE English for Speakers of Other Languages (ESOL) Cleveland Heights, Ohio Certificate of completion September 2012 – May 2013 EXPERIENCE Data Communications and Asia Technologists Company (ADFA Company) Tehran, Iran Full-time Technical Engineer September 2009 – May 2012

• Provided technical support for over 70 clients by phone or in person

• Designed and implemented both passive and active network infrastructure

• Diagnosed and repaired general computer software and hardware issues

• Diagnosed and repaired issues resulting from peripheral devices

• Designed, assembled, and optimized computer systems and servers

• Successfully recovered lost data and passwords on clients and servers

• Designed and installed Network Camera and Closed-Circuit Television Surveillance systems Mr. Peach and Ms. Lemon Clothing Company Tehran, Iran Part-time Network Administrator and Information Technology Professional August 2006 – April 2009

• Maintained store system’s hardware and software

• Designed, maintained, and updated the store website

• Supported communications network among various branches ADDITIONAL Maltz Museum of Jewish Heritage Beachwood, Ohio EXPERIENCE Part-time Visitor Services Associate May 2015 – Present

• Provided front desk, Museum store and general program customer serivce Pizza Hut Cleveland Heights, Ohio

Part-time Delivery Driver November 2013 – May 2014

• Packed pizzas and related products and delivered to customers’ premises on time TECHNICAL Basic Static Web Design

SKILLS Operating Systems

• Microsoft DOS

• Microsoft Windows (95, 98, ME, 2000, 2000 Server, XP, 2003 Server, Vista, 2008 Server, 7, 8)

• Linux

Server Applications

• Microsoft ISA Server (2000, 2004, 2006) • Active Directory

• MDaemon E-Mail Server

• IIS

• VMWare vSphere

• VMware Workstation

• Oracle VM VirtualBox

• DNS

• Kaspersky Administration Kit 8.0

Applications

• Data Recovery Applications

• Microsoft Visio 2007

• Adobe Photoshop CS5

OTHER SKILLS Fluent in written and spoken Farsi

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