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Customer Service Manager

Location:
Texas
Posted:
July 14, 2015

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Resume:

JOB DESCRIPTION

PERSONAL INFORMATION

First Name : sasha Email : ***********@*****.***

Last Name : davis Preferred Phone : 618-***-****

Street : *** * **** ** ********* Phone : N/A

City : east st louis il Zip : 62203

State : Illinois Country : US

How did you find us? Indeed

Crew Member (Green Mount Commons Dr.)

As a Wendy's Crew Member, you'll enjoy the benefits of working in a fun, fast-paced environment where uniforms are provided, meal discounts are granted, and there is plenty of room for career advancement. Who knows, this could be your first step to a huge career! The Wendy's Crew Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed with Wendy's. As the Crew Member, some of your responsibilities may be to: Interact with customers in a pleasant and up-beat fashion Be punctual, attentive to detail, friendly, willing to learn, reliable, and, above all, honest Maintain a neat and clean appearance

Follow food safety procedures

Maintain a safe working condition

Anticipate and identify problems and help find solutions Follow the direction of the Shift Supervisor and/or Wendy's manager The ideal Wendy’s Crew Member maintains a professional appearance while providing high-quality customer service. He or she must be able to work in a team setting.

Become part of our Wendy's team. Click “Continue To Apply” below to get started now. Keywords: Wendy’s, wendys, fast food, quick service restaurant, crew member, team member, part time, full time, flexible hours, corporate food, franchise, quick food, burgers, fries, restaurant work, restaurant jobs, fast food jobs, fast food job, restaurant job, fast paced work, busy work, advancement opportunity, wage, salary, hours, scheduling, serving work, cook, drive-thru, drive thru, drive through

Please note:

If a hiring manager should contact you, information regarding your application may come from an email address that your email provider may not recognize. Please be sure to check all email folders (including "junk" or "spam" folders) to be sure you're receiving updates.

If advanced to the next stage of the hiring process, you may be asked to fill out a longer application. Name : tracy grinston Company st elizabeth hospital Phone : 618-***-**** Email : N/A

Title billing and coding

Personal Information

Professional Reference # 1

Hard Skills

SOFT SKILLS

Virtual Interview

Name : misty matthews Company walmart

Phone : 618-***-**** Email : N/A

Title associate

Question Answer

Are you at least 16 years old? Yes

Are you legally authorized to work in the United States? Yes Do you have reliable transportation in order to report to work? Yes Are you available to work nights, weekends, and holidays if you are scheduled to do so? Yes Are you willing to undergo a formal background check? Yes Are you willing to participate in pre-employment and periodic drug screening? Yes Are you or have you ever been registered as a sex offender with any federal, state, or local government agency, including any listing on a public web site?

No

During the past five years, have you been convicted of, pled guilty to, or pled no contest to a crime, excluding misdemeanors and traffic violations?

No

Question Answer

In your previous position, were you late for your shift more than two times in the past year? No In your previous position, have you had more than three absences in the past year? No Have you ever left a position without giving appropriate notice? No Are you comfortable performing multiple job-related tasks each shift? Yes Are you comfortable dealing with upset customers? Yes Are you comfortable working in a fast-paced environment? Yes Are you comfortable working in a team environment? Yes Can you interact with people (customers and team) on an up-beat and friendly basis, regardless of circumstances? Yes Question:

Professional Reference # 2

Do you have previous experience in the restaurant industry with Wendy’s or any other companies? Answer:

Yes, steak n shake server reason i left found another job Question:

Please tell us why you believe that you are the best fit for this important position. Answer:

i am the best fit foe this job because i have previous knowledge and skill in a fast food restaurant. I work well on a team as well as an idividual. I will be on time and ready to work. Im a very reliable person. I can also work under supervision and apply instuction i am a very happy person and im eager to work Question:

How would you describe your relationship with your present or most recent supervisor? Answer:

she was great ..had no issues

Question:

What was your rating on your most recent performance review given by your present or previous employer? Answer:

im a fast learner and will take on any task

Question:

What is the most important impression that a Crew Member should leave with a customer? Answer:

a nice attitude

Question:

How would you react if a conflict arose between you and a customer? Answer:

i would smile and help the customer out as best i can Question:

What money-handling tasks have you performed (i.e., balancing a cash drawer, cash register usage, bank deposits, credit card transaction, etc.)? Answer:

EMPLOYMENT HISTORY

CONVICTION(S)

EDUCATION HISTORY

cash register usage credit card transaction

Question:

How should an employee react to conflict with their supervisor? Answer:

just do as their told and take it up with human resources Question:

What is your work schedule availability in terms of days and hours (throughout a seven-day week)? Answer:

availble sunday thru saturday 10am to 8pm everyday Question:

Tell us anything that highlights your skills, talents, or outside interests. Answer:

i never am late always on time . I love the job i do because i do a good job. I dont like to call off. IM a very creative person. Like to express my ideas through sewing and doing hair. I like to read and im thinking about futhering my education in a couple of months Question:

Will you check your email frequently to ensure that you do not miss any communication from the location for which you are applying? Answer:

yes

Employer

Currently

Employed

From

Date

To Date EmploymentStatus

abm janitorial

Yes, Part

Time

Jan-2014 Apr-2015 Employment

Date Charge Location Penalty

N/A None None None

TEXT MESSAGE ALERT

CERTIFICATION

ELECTRONIC SIGNATURE

From Date To Date School Name

Oct-2013 Mar-2014 vatterott college

Mar-2015 Apr-2015 stevens institute of business and arts No thanks.

I acknowledge that the company/organization to which I am applying is an Equal Opportunity Employer and will recruit, hire, promote, and train for all jobs without regard to race, color, religion, sex, origin, age, disability, or Veteran status. I hereby authorize any person, company, and/or educational institution I have listed as a reference on my employment application to fully disclose in good faith any information they may have regarding my qualifications for employment. I will not hold any prospective or former employer, educational institutions, nor any other person(s) giving references liable for the exchange of this information along with any other reasonable and necessary information that is inherent to the employment process. I certify that I have completely and correctly supplied all the information requested in the virtual interview and in the personal information section of this online job application. I understand that any falsified information or omission of facts will be cause for denial of employment or will be grounds for dismissal if employed. I understand that this completed employment application and any materials submitted with it are the property of the requesting employer and will not be returned. I also understand that any offer of employment is contingent upon my ability to produce documentation as required by the Immigration and Naturalization Service documenting eligibility for employment. Furthermore, some positions may require drug/alcohol testing before and/or after employment. I read and concur with the above statement.

sasha davis Jun-24-2015

APPLICANT ELECTRONIC

SIGNATURE

DATE OF APPLICATION



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