Maya M. DeLoach
acqq98@r.postjobfree.com
Summary
Self-motivated quality assurance professional with years of experience working in the quality assurance arena including mobile testing, banking, retail, healthcare and government. I am a dedicated leader in quality assurance. Strengths include solid organization skills and strong verbal and written communication.
Skills
Mobile Testing
Web and Application Monitoring
Client development/relations
ADA Testing
Banking/Financial
Healthcare
Internet
Defect Tracking Systems
Excel
IT system management
Retail/Merchandising
Application testing
Procedures and Support
QTP
MS SQL
PeopleSoft
HP ALM -Quality Center
Agile Tester
Experience
Duke Energy
QA Analyst Consultant July 2014- June 2015
Script and Test Case Creation
Test Scripts Upload : Quality Center
Test Scripts Execution: Quality Center
Traceability Matrix: Quality Center
Defect tracking and reporting: Quality Center.
Mobile/Web Test Planning and creating and executing test cases while tracking the test cycles.
Manually test iPad., Android, Blackberry on web applications
Sharepoint used to Store, Retrieve and Validate information
Developed testing procedures to provide support to browsers and devices.
Research the mainframe to gather data for backend testing.
Data conditioning and account assigning for test users to meet specify criteria.
Review BRD and FRD for accuracy and completion prior to creating test cases.
Provide feedback and status of results and findings.
Perform functional, Ad-hoc, End-to End, Regression and SIT testing.
Wells Fargo
QA Lead Analyst Consultant Sept 2012- March 2014
Defect tracking and reporting: Quality Center.
Test Lead for Projects (Manage Offshore Resources)
Americans with Disabilities Act ( ADA Testing) Accessibility JAWS 14.0
Test Plan, Test Strategy, Traceability Matrix, Status Report Creator
Mobile/Web Test Planning and creating and executing test cases while tracking the test cycles.
Manually test iPad., Android, Blackberry on web applications
Sharepoint used to Store, Retrieve and Validate information
Developed testing procedures to provide support to browsers and devices.
Research the mainframe to gather data for backend testing.
Data conditioning for test users to meet specify criteria.
Review BRD and FRD for accuracy and completion prior to creating test cases.
Provide feedback and status of results and findings.
Lead Defect Triage Meetings to discuss Priority, Risk and Resolution of defects.
Perform functional, ad-hoc, regression and SIT testing.
Gordian Health Solutions/Blue Cross Blue Shield
QA Engineer Consultant Jan 2009- Aug 2012
Defect tracking and reporting: Axosoft and Quality Center.
Assessing risks and issues.
Agile Tester
Creating step-by-step defect reports using SharePoint tool.
Web Test Planning and creating and executing test cases while tracking the test cycles.
Portal testing and HMP testing.
Performed Functional, System Integration, Unit, Web, Black Box, and White Box Testing.
Executed regression test.
QTP classes.
Implementation of Application Lifecycle Management.
QA and manually mobile test Blackberry, Ipad and Android devices.
Experience in software testing for web and mobile based applications.
Developed testing procedures to provide support to mobile browsers and devices.
Defined test cases for mobile devices.
Logged bugs in database found on mobile devices and followed entire bug cycle.
Chico’s, Fort Myers, FL Aug 2008- Nov 2008
Quality Assurance Consultant
Worked closely with the Development team to insure the effectiveness and quality of the components and systems developed in the absence of project documentation when reverse engineering was necessary.
Performed Integrated Systems Testing.
Reviewed design specs and requirements for implementing them within test scope.
Developed QA test plans and project staffing estimates based on specific project artifacts.
Developed template for testing plan of the control objectives.
Planned and developed testing activities including Test Plan creation, Test Case creation, debugging, execution, test analysis.
Facilitated weekly defect review meetings to go over high and urgent findings in QA.
Dept. Of Justice, Washington, DC Feb 2007- Aug 2008
Quality Assurance Consultant
Tested web applications in different database, browser and operating system environments.
Performed Functional, System Integration, Unit, and Black Box Testing.
Managed defect tracking and reporting: SharePoint then Quality Center.
Performed quality assurance on entity level assessment binders.
Developed requirement matrix.
Wrote reporting guidance including the deficiencies, material weaknesses, corrective action plan, and the statement of assurance.
Planned and developed testing activities including Test Plan creation, Test Case creation, debugging, execution, test analysis.
Complied data from various test and prepared reports for management from those test conclusions.
Prepared written audit reports of test conclusions and provided to management an analysis of findings.
Provided management with written reports and charts and graphs on status of projects.
Reviewed product requirements to identify key functions for testing, collaborate with development / business analysts in design reviews and build / deploy code to multiple environments.
Involved in all aspects of the testing lifecycle.
Developed and implemented an internal audit program to assure continuous improvement of the Quality Process.
Fannie Mae, Washington, DC July 2005- Dec 2006
Quality Assurance Consultant
The engagement required evaluation of current test cycle methodology, recommending/implementing methodology changes to support automation, planning and development of automated test scripts targeting a reduction in maintenance and overall test cycle costs.
Designed and wrote test plans and procedures.
Executed regression tests and other automated tests.
Tested web applications in different database, browser and operating system environments.
Defect tracking and reporting: Axosoft.
Extensive web testing for all loan application web products.
Performed quality assurance on data for accuracy using table query tools.
BearingPoint, Tyson’s Corner, VA Apr 2005- Jul 2005
Quality Assurance Consultant
Investigated production issues.
Performed quality reviews and front end testing on web reporting applications.
Worked effectively with Systems Architects, Programmers, Systems Analysts, Project Managers and the business in assessing quality assurance practices required for each project.
Performed detail review of contract specifications to determine accurate revenue recognition was applied to web application.
Developed and implemented quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in web-based environment applications.
E*Trade Financial, Arlington, VA Jul 2004– Apr 2005
Quality Assurance Consultant
Performed quality reviews and front end testing on web reporting applications.
Unit testing of Programs.
Monitored Daily, Weekly, Monthly and Quarterly jobs.
The engagement required evaluation of current test cycle methodology, recommending/implementing methodology changes to support automation, planning and development of automated test scripts targeting a reduction in maintenance and overall test cycle costs.
Prepared Checklist for builds and production readiness.
Performed quality assurance on data for accuracy using table query tools.
Performed Functional, System, Unit, Web, Testing.
Blue Cross Blue Shield, Birmingham, AL Jan 2004-Jul 2004
Quality Assurance Consultant
Planned and developed testing activities including Test Plan creation, Test Case creation, debugging, execution, test analysis.
Developed control matrix for the transactional and non-transactional risks and controls.
Developed the template for the testing matrix of the control objectives.
Helped Blue Cross and Blue Shield establish detailed policy and procedures for the specific control objective areas.
Continue to work and develop with the department leaders’ better avenues of collecting debt owed and reducing the debt for allowance account.
Performed Systems Integrated Testing.
Reviewed product requirements to identify key functions for testing, collaborate with development / business analysts in design reviews and build / deploy code to multiple environments.
Involved in all aspects of the testing lifecycle.
Kroger (PRG), Charlotte, NC Jan 2000- Dec 2003
Quality Assurance Consultant
Planned and developed testing activities including Test Plan creation, Test Case creation, debugging, execution, test analysis.
Involved in Writing test cases, Execution and Bug Tracking using Quality Center.
Developed control matrix for the transactional and non-transactional risks and controls.
Developed the template for the testing matrix of the control objectives.
Helped Kroger establish detailed policy and procedures for the specific control objective areas.
Used Quality Center to write and execute test cases.
Created Test cases and test steps for testing the application using high-level design and requirement specifications using Quality Center.
Created Test plans for every release of multiple projects
Followed Dev QA methodologies and successfully implemented them with respect to the project assigned.
Involved in designing test Objectives, Planning the test, Creating and Executing the Scenario.
Maintained the Defects using Defect Tracking System in Quality Center.
Collected defect data and generating test reports using Quality Center.
Worked with the development team to ensure testing issues are resolved.
Participated in requirement & technical solution specifications review meetings to understand the application and functionality.
Served as a resource and communication point for decisions about test schedule changes
Education
Georgia Southern University B.A. Business