Martin Smith

Instrument Service Specialist - HPLC & IC

** *. **** **. *** #4 - Waukegan, IL 60085

acqq73@r.postjobfree.com - 224-***-****

Seeking a motivational in-house position, installing, calibrating, maintaining and repairing equipment and instrumentation. I have a very diverse back ground working with laboratory instruments and chemical/biological/ fermentation manufacturing equipment.

WORK EXPERIENCE

ThermoFisher Scientific - Bannockburn, IL

Depot Repair Technician - May 2011 to April 2015

Perform electro-mechanical repairs and preventative maintenance on the Dionex HPLC, IC and ASE instrument lines. Receive the instrument in, evaluate the work necessary, provide a quote, perform the repair after approval of the charges, test operation and ship the instrument back to the owner once payment is received. Perform factory warranty repairs on instruments with defective or recalled parts and problematic instruments service reps are unable to repair in the field. Provide support for the instruments used by the COE lab and provide technical support for the call center and service technicians in the field. Work with the proper groups to improve the design of equipment and identify areas where improvements can be made to instrument design. Perform major repairs that are preferred not done at the customers site.

Dionex Corporation - Bannockburn, IL

Instrument Service Specialist - April 2009 to May 2011

ThermoFisher acquired Dionex, the same job function and responsibilities as described in the ThermoFisher position. Generating close to $500k in revenue annually. Familiar with Oracle and SAP operating systems.

The X Shop - Waukegan, IL

Owner/Partner - February 2007 to October 2009

Day to day operations of the retail store such as maintaining inventory, ordering product, customer service, accounts payable, and sales. Assembly, repair, and tuning of gas powered 2-stroke remote controlled vehicles. Educate customers in how to properly operate and maintain the products they purchased.

SCIOS - Fremont, CA

Lead Analytical Technician - August 2005 to August 2006

Performing calibrations, preventative maintenance, warranty and service repairs on multi-vendor High Performance Liquid Chromatography equipment (mainly Agilent, Waters, Dionex). Performing the OQ/PV of the Agilent HPLCs. Scheduling outside service calls and ensure the service personnel's training on our internal calibration and maintenance procedures as well as all safety procedures were up to date. Review all paperwork for errors and route the documents through the proper approvers. Assist the process technicians with the day to day calibrations when needed (such as temperature, humidity, and all other non-analytical calibrations). Revising procedures to keep them in compliance and to make them fit better with department processes. Assisting lab and IT personnel with questions or problems experienced with operating the systems. The company was able to save over $300k is service contracts by me taking this position.

HOSPIRA - North Chicago, IL

Analytical Group Leader - May 2004 to August 2005 senior tech)

Performing calibrations, preventative maintenance, warranty repairs and service repairs on multi-vendor High Performance Liquid Chromatography equipment; (Factory Trained on: Agilent, Hitachi, Shimadzu, Thermo, and Waters HPLCs), Spectrophotometers; (Factory trained on Shimadzu and Beckmann), Gas Chromatography; (factory trained on: Agilent) and other instrumentation used in Research and Development, such as centrifuges, incubators, vacuum ovens, titrators, thermometers, and pipettes. Assist with the manufacturing calibrations: autoclaves, pressure gauges, chart recorders, light stations, gas monitors, tank levels, differential pressures. Training employees on the services that Abbott will no longer be providing for Hospira. Participate on teams dealing with FDA responses, calibration and safety issues. Review and approve paperwork between the two companies during the split and assisting Abbott Laboratories with these same functions until the split is complete.

ABBOTT LABORATORIES - North Chicago, IL

Instrument technician I (senior tech) - September 2002 to May 2004

North Zone & South Zone - North Chicago, IL

Promoted to a senior tech position performing the same job functions with more responsibility added. Training new technicians for the analytical group on the instruments they will be supporting. Providing back-up supervisory functions of documentation review, time clock adjustments, and customer service. Develop cost savings on processes and writing procedures and processes. Take part in action teams addressing FDA and regulatory issues.

Instrument Technician II (mid level) - April 1999 to January 2001

North Zone - North Chicago, IL

Transferred back to the North Chicago plant, to fill an open position with the same job functions with added responsibility. I also provided back-up assistance and training for new technicians for the chemical and biological manufacturing areas company wide. Providing back-up supervisory functions of documentation review, customer service and time card adjustment.

Central Park Zone, Abbott Park, IL.

Promoted to a position where the main focus of my job switched to the analytical group.

Maintain, Calibrate, Service, Troubleshoot, and Repair multi-vendor High Performance Liquid Chromatography instrumentation, Environmental Systems in the animal labs, Gas safety systems in the hydrogen labs, Measuring, and Test Equipment used in Research and Development and Quality Assurance. Schedule and coordinate outside vendor assistance, requesting corporate purchase order numbers and work orders. Provide assistance and back up coverage for the North Chicago plant and other zones of Abbott Park.

Safety and S.H.A.R.E. representative for the central park area

Instrument Technician III (entry level) - July 1997 to April 1999

North Zone - North Chicago, IL - Hired on after working under contract from December 1996.

Calibrate, Troubleshoot, and Repair multi-vendor sterilization, measuring, and control systems used in the Biological Manufacturing processes. (Rosemount/Yokogauwa/Drexelbrook-temperature/ pressure transmitters, conductivity meters, ph meters) Osmometers, incubators, glass washers, autoclaves, clean steam generators, distilled water systems, spectrophotometers. Provide assistance and back up coverage for the Chemical Manufacturing and Fermentation areas on these same types of equipment.

EDUCATION

A.A.S. in Electronics

DeVry Institute of Technology at Addison - Addison, IL

October 1996

High School Diploma

Waukegan High School - Waukegan, IL 1993

Personal and professional reference available.

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