Business Analyst(P & C Insurance)
Resume:
Neha Dhilor
Mobile: +91-999******* Email: ****.******@*****.***
Career Objective
Seeking challenging role to nurture a career with an organization where one can apply knowledge and skills that offers professional growth as well as opportunity to learn.
Professional Summary
Business Analyst, CSC India Pvt. Ltd, Noida
•P & C Insurance(Commercial Lines) domain
Associate-Testing, METLIFE GOSC, Noida
•Life Insurance(Annuities) domain
Software Engineer, HCL Technologies Ltd, Noida
•Finance(Billing) domain
Key Responsibilities Areas
Experience in Property and Casualty Policy Administration.
Key work areas include Requirement gathering, Requirement Analysis and documentation
Collaborating with clients, technology developers and other stakeholders to translate requirements
into technology builds
Well acquainted with the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and
Bug life Cycle.
Delivered Functional and User Acceptance Testing
Analysing and creating Change Request Documents.
Organizing the training and providing knowledge transfer about existing product to new team members.
Organizing team meetings and preparing MOM.
Technical Expertise
Bug Tracking Tools
Bugzilla, HP Quality Center, PM Smart
Configuration Tools
Team Foundation Server(TFS), VSS
Programming Languages
C#.net, Asp.net,C
Operating Systems
Windows 7, Windows XP Professional
Database
SQL Server 2005/2008 R2, MS-Access
Development Tools
Microsoft Visual Studio
Others
CMMI process, Agile methodology, Calligo,Lotus Notes
Work Experience
Company: CSC India Pvt Ltd, Noida Sep2014 - Till date
Designation: Business Analyst
Projects Handled:
1.Project: POINT IN J(PIJ) Team Size: 30
Client: Maine Employers' Mutual Insurance Company (MEMIC), USA (Apr2014- till date)
Role: Business Analyst
Responsibilities:
Working in Workers’ Compensation Insurance as domain expert.
Good experience in WC Policy Administration.
Providing functional oversight to the product team and serve as reference point for functional clarifications.
Analysing rating algorithms of WC policies.
Participating actively in global project calls.
2. Project: POINT IN Team Size: 20
Client: CHUBB GROUP OF COMPANIES, USA (Sep 2014-Mar2015)
Role: Business Analyst
Responsibilities:
Worked as Commercial Fire and General Liability Insurance domain expert.
Experience in working on Policy Administration tool (POINTIN) and Agent Portal(AGENCY LINK)
Preparing the policies of different scenarios and submitting them in different environment like QA and Development.
Mapping and validating test case scenarios with the requirements in BRD.
Validating rating, forms and factors as per ISO regulations.
Company: METLIFE GOSC, Noida Jan2014 - Aug2014
Designation: Associate-Testing
Projects Handled:
1.Project: Vitech’s V3 – ACE/GDI Team size: 10
Client: METLIFE, USA (Jan 2014-Aug2014)
Role: System Tester/Analyst
Responsibilities:
Experience in supporting UAT activities (conducting Test Cases review, defect analysis, test data provisioning, test environment support) with client
Coordinating with SMEs to understand the requirements.
Designing test scenarios and test cases as per client’s requirement(FRD)
Test case execution, test document management & defect management.
Responsible for user acceptance testing, gap analysis and defect analysis.
Company: HCL Technologies Ltd, Noida Jul2011 - Dec2013
Designation: Software Engineer
Projects Handled:
1.Project: Billing Request System Team size: 5
Client: HCL Technologies Ltd (Oct 2011- Dec 2013)
Role: Software Engineer/Tester
Responsibilities:
Understanding the technical & functional specifications/requirements.
Preparing technical documentation like SRS and functional document like User
Manual.
Implementing change request into the existing system.
2.Project: Project Initiation Team size: 5
Client: HCL Technologies Ltd (Oct 2012-Dec 2013)
Role: Software Engineer/Tester
Responsibilities:
Understanding the technical & functional specifications/requirements.
Performing Functional, Smoke Testing and Regression testing
Defect logging and initiating review plans using tool- PMSMART
Coordinating and reporting CMMI activities in the project.
Academic Qualification
Degree
Discipline
School/College
Board /University
CGPA/ %
Year
B. Tech
Information Technology
Dehradun Institute of Technology, Dehradun
Uttarakhand Technical University
74.44
2011
Intermediate
Science+Maths
Greenfields Public School,
New Delhi
C.B.S.E
73.6
2007
SSC
-
Greenfields Public School,
New Delhi
C.B.S.E
86.8
2005
Secondary Skills
Strong interpersonal skills
Strong analytical skills
Ability to handle multiple assignments simultaneously
Team player
Personal Details
Date of birth: 9 December 1989
Marital Status: Unmarried
Languages Known: English, Hindi
Passport No: L7487862
I declare that the details above are correct and true to the best of my knowledge.
Neha Dhilor
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