Customer Service Medical

Renee` M. Thomas

**** ******* *** *******, ** ***10

*************@*****.***

Cell 516-***-****

OBJECTIVE: To obtain a Medical Receptionist position or Scribe position with a medical company.

Summary of Qualifications

Experience working in a medical setting; Familiarity with HIPAA regulations

Excellent interpersonal, communication, and customer service skills

Ability to work well in teams and independently

Familiarity with various computers, software applications, and office equipment

EDUCATION Expected Date of Graduation June 2017 CUNY York College Queens, NY

June 2013-June 2014 CUNY City College of New York New York, NY

Date of Graduation June 2013 Valley Stream Central HS Valley Stream, NY

EXPERIENCE June 2013-June 2015 T.G.I. Fridays Valley Stream, NY

Waitress

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Take orders from patrons for food or beverages.

Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Inform customers of daily specials.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Prepare checks that itemize and total meal costs and sales taxes.

October 2012-April 2013 Boston Market Valley Stream, NY

Server and Cashier

Take order from customers for food.

Prepare their food accordingly to their desire.

Collect payment from customers.

July 2012-August 2012 Brookdale University Hospital and Medical Center Brooklyn, NY

Labor and Delivery Assistant

Greet and interact with patients waiting for treatment

Assist with admitting patients and allowing them to be seen

Make errands for the department such as picking up medication from the pharmacy, retrieving supplies from the central supply station, and obtaining paperwork from Station S

Observe surgical procedures such as the administering of epidural and a cesarean.

Checking patients ID band and making sure it correlates with the admitting chart

Administering patients their food

Documented and recorded fetal tracings

Assisting with clerical work for the department as needed

November 2010-December 2010 Chezmirelle Catering Restaurant Westbury, NY

Waitress

Collect payments from customers.

Take order from customers for food or beverages.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

Assisted with other duties and tasks as needed

August 2010 Babysitting Clifton, NJ

Babysitter

Babysat my Aunt’s 6 and 7 year old daughters

Made sure the children were fed and clean; monitored and supervised the child in-home activities and at outings

Played activities and games to keep the child entertained

Provided meals for the children.

Cleaned the necessary areas such as the kitchen, living room, and dining room.

VOLUNTEER

March 2012 Applebee’s Fundraiser Bellmore, NY

Took customers order and served them their food

Greeted the customers and seated them

March 2012 NYSSMA Valley Stream, NY

Checked the musician’s paperwork and made sure it correlated with the list

Provided directions and assisted musician with setting up for his/her audition

May 2012 BloodDrive Valley Stream, NY

Checked donors identification

Assisted them to their designated questionnaires and stations.

Aided them when finished and directed them to the food station.

December 2010,2011 Nursing Home Long Island, NY

Interacted with the seniors and provided them entertainment by playing several Christmas carols with my orchestra

March 2009-2012 Tutor Valley Stream, NY

Assisted students with homework; provided practice problems for student to work on

Tutored in Italian, Math, and Science (Earth Science and Chemistry)

Practiced difficult quiz and test problems.

SKILLS & INTERESTS

Played the violin in several distinct orchestras

Love to swim

Computer Skills: Very good with PCs, Macs, and various software applications (e.g. MS Word, Excel, PowerPoint, etc.)

Fluent in English and Italian (5 years of Study)

Step Captain

HONORS AND AWARDS

Class Vice President

High Honor Roll 2010, 2011,2012

Principal’s List 2012

National Honor Society

REFERENCES AVAILABLE UPON REQUEST

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