Developer Service

Deborah A. Floyd

Arlington, TX ***** *********@*****.*** 817-***-****

www.linkedin.com/in/deborahfloyd

Professional Summary

Senior Analyst/Developer with extensive experience developing code and supporting various systems for mainframe batch environments and some client/server applications for Real Estate, Facilities, Accounting, Service Plans and Credit Services. Works well in a team environment utilizing the experiences of the team and making the best decision for the system/project.

Technical Lead/Lead Analyst for Small/Medium Projects

Excellent Verbal and Written Communication, Data Modeling Participation, Mentoring Co-Workers and Problem-Solving Skills

Facilitate Business and IT Sessions to Gather Technical Requirements, Document & Prioritize Issues, Construct Solution, Develop Testing Scenarios and Manage to Implementation

Provide continuous support for production applications and processes

Areas of Expertise

Credit Services Support

Recurring Billing systems/vendor interface

Vendor Software Support

Service Plans systems/vendor interface

Financial/Accounting interface

Full Life-Cycle of System Development

Skills

Languages: COBOL/DB2,VB6, SQR, JCL, Perl scripting, Window scripting, SAS, Natural,Ab Initio

Reporting Tools: MS SqlServer Reporting Services(SSRS), Business Objects/Crystal Reports 8.5/11.0, Cognos Impromptu

SQL querying tools: MS SqlServer Query Analyzer/Enterprise Manager, IBM Desktop Command Editor/DB2, SQL Navigator/Toad, QMF, BMC

Proficient in Microsoft Office tools: Visio, Word, Excel, PowerPoint

Databases/Data Storage: MS SqlServer 2000/2005, IBM DB2, Oracle 8i/11g, VSAM

Operating Systems: Windows7, Windows Server 2003/2008 SP2, UNIX, TSO

Platforms: NT/Windows OS Server, HP UNIX, IBM Mainframe, LINUX

Professional Experience

RADIOSHACK CORPORATION Fort Worth, TX 1997 – 2015

Developer V – 11/97 – 03/15 – Manages internal system interfaces as well as data and reporting as a Lead Developer.

Support of batch interfaces and reporting for vendor software applications used by the Real Estate, Facilities/Construction and Rent Accounting departments.

Support and maintain Ab Initio applications for the Recurring Billing system.

Support the sales tax department reporting in a COBOL/DB2 environment.

Develop and support in both COBOL/DB2 and VB6 for the Credit, Transfer Checks, Return Checks and Accounting departments.

Develop and support reporting using SSRS, Business Objects/Crystal Reports and Cognos

Principal Financial Group Des Moines, IA 1994 – 1997

Information Analyst II – 06/94 – 11/97 – Managed payroll and attendance system interfaces as a Developer.

Developed/Modified code for the Payroll/Attendance system utilizing PeopleSoft SQR and COBOL.

Developed and conducted unit test per test plans for the Payroll/Attendance system.

Provided estimates for completion, status updates on assigned tasks and managed work to meet specified due dates.

Recent Projects/Roles

Developer – 2013-2014 – Financial Calendar Period Conversion - Project to align the fiscal calendar to the standard retail 454 calendars to synchronize internal reporting. Modified existing COBOL programs according to technical specifications, Created UAT test scripts, and Facilitated testing of changes made.

Developer/Analyst – 2013 – AIX to Linux Migration – Project to migrate several Ab Initio jobs/programs from the unsupported platform of AIX to Linux. Modified Ab Initio programs to reflect changes needed for LINUX, Modified test scripts, Conducted test scenarios and Managed to Implementation.

Team Lead/Developer/Analyst – 2012 – Franchise Service Plans Maintenance - Project to send all available corporate service plans to Franchise utilizing a new file format in an effort to increase Franchise service plan sales. Managed time constraints, Analyzed requirements, Facilitated IT interface discussions, created technical designs of internal interfaces, and Developed COBOL programs for internal interfaces.

Developer/Analyst – 2011- 2012 – Recurring Billing - >$1mil project to implement monthly billing service plans which involved interfacing with multiple outside vendors. Analyzed data model, Participated in IT interface discussions, Created technical designs of internal interfaces, and Developed and tested COBOL programs for internal interfaces.

Developer/Analyst – 2008-2011 – New POS Conversion – Project to update the current Point of Sale system to newer technology to allow real time processing as well as flexibility. Created a new COBOL interface for the service plan module and modified several other interfaces to integrate with this new technology.

Team Lead – 2001-2012- Supported the COBOL/DB2 applications for the interfaces and custom reporting. Responsible for MS SqlServer Reporting Services custom reports, Crystal Reports, and VB6 batch applications. Analyzed issues, Consulted w/security administrators, Troubleshooter of data issues and Liaison with the Business Customers, Team members, Server support team and Database analysts.

Education

Bachelor of Science, Information Systems

Jackson State University, Jackson, MS

Magna cum Laude

Analyst Certification Courses (Dan Meyers)

Fundamentals of Analysis, Defining System and Business Requirements, Process Modeling, Data Modeling

PeopleSoft Training

SQL/SQR, Time and Attendance

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