Receptionist/ Collections/ Patient Representative/ Posting
Resume:
Gina Limon
Pasadena, TX *****
Email: ******.**@*****.*** PH: 832-***-****
CAREER OBJECTIVE: To seek challenging assignment and responsibility with an opportunity of growth.
SKILLS: Word Processing, Microsoft Excel, Pac ware, Answer multi-lines, Filing, Team DME, HIPPA, OSHA, Brighttree, Title XIX, Verifying Insurance, Authorization, EMR, Billing, Posting, Collections LANGUAGE: Bilingual
WORK EXPERIENCE: 09/2004- Current PulmoGuard Homecare Houston, TX Receptionist/ Patient Care Coordinator
Greet patients and vendors walking into office and helping them with their needs or concerns.
Answer telephone calls and direct calls to appropriate staff or try to help the person on the other line with any questions or concerns.
Receive all faxes coming in and distributed to correct staff.
Enter new patients in the system collect demographics any medical records (Title XIX, LMN, Prescription) anything to process orders in a timely manner.
Verify insurance by phone or online (Medicaid, Medicare, Private, Medicaid HMO) collect deductible and coinsurance.
Work with doctor’s office in regards to recurring patients by sending and retrieving Title XIX /LMN.
Requested for authorization from insurances by sending medical records.
Call patients monthly to go over supplies on delivery ticket make sure patient’s needs.
Review Title XIX from another department makes sure its completed and able to bill.
Help in different areas of the office when needed.
Worked collections thru EOBS sending 1500 claims or working with insurance by phone.
Billed for company sent electronically or by 1500 claims.
Posted all paid claims electronically or manually. WORK EXPERIENCE: 05/2002- 09/2004 Medical Plus Supply Houston, TX Customer Service Representative
Greet patients and vendors walking into our office.
Answer telephones and direct calls to appropriate staff. WORK EXPERIENCE: 01/2000-07/2001 ClothesMax Pasadena, TX Store Clerk
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain
merchandise based on customer needs and desires.
Help customers try on or fit merchandise.
Receive and process cash or credit payment.
Bag or package purchases
EDUCATION: Completed coursework towards High School Diploma OD Wyatt High School, Ft. Worth, TX
REFERENCES: Will provide upon request.
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