Management Project

SNEHAL MEHTA, MBA

**** ******* ***** ********, ** 19020 267-***-**** ******.*****@*****.***

IT LEAD OR MANAGER

PROFESSIONAL SUMMARY

Forward-thinking Information Technology (IT) manager with more than eight years of progressive, in-depth experience leading and driving dynamic technical organizations in designing, implementing and supporting enterprise IT infrastructures. Head the design and support of technologies to align with corporate and stakeholder needs and boost overall business performance. Strong experience in project management, budgeting, team leadership, vendor management, and driving all aspects of the software development lifecycles (SDLC).

AREAS OF STRENGTH

Strategic Technology Planning

IT Development and Deployment

SDLC Standards Development

IT Best Practice Implementation

Problem-Solving/Solution Development

Project Management

Cost Control and Reduction

Budget Planning and Forecasting

IT Service Delivery

Resource Management

Technology Maximization

Lean Six Sigma Methodologies

Client Management

Oral and Written Communications

Commitment to Excellence

NOTABLE ACCOMPLISHMENTS

Defined, established and optimized organization-wide, end-to-end application lifecycle processes for efficiently delivering high-quality software applications and solutions to internal/external clients in a timely manner.

Enhanced software deployment strategy and reduced software deployment time to 50% by eliminating redundant steps, automating manual deployment, and validating steps to achieve continuous integration and automatic technology deployments. Enabled more frequent deployment cycles to adhere to the Agile methodology model.

Slashed defects 70% in fulfillment processes for internal marketing application by applying Lean Six Sigma Methods.

Delivered and maintained multiple large scale projects, managing onshore and offshore teams. Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Created development processes and governance solutions for establishing organization-wide SDLC standards by effectively collaborating with Business Architecture team.

Defined and implemented new operational model for new development projects, application maintenance and application support to optimize resource-to-skills alignment and increase overall productivity.

EDUCATION

Master of Business Administration (MBA), 2013 – Temple University, Fox School of Business, Philadelphia, PA

Bachelor of Science in Information Systems, 2006 – Drexel University, Philadelphia, PA

TECHNICAL SKILLS

SDLC Methodologies:

Waterfall and Agile

SDLC Environments:

Microsoft Visual Studio and Microsoft Team Foundation Server

Operating Systems:

Microsoft Windows XP/7, Microsoft Windows Server 2008, Mac OS X and Linux

Administrative Applications:

Microsoft Office, Microsoft Project/Project Server, Microsoft SharePoint and Microsoft Visio

Databases:

SQL Server and Oracle

SNEHAL MEHTA, MBA Page 2 of 2

PROFESSIONAL EXPERIENCE

BANK OF AMERICA MERRILL LYNCH, Pennington, NJ 2006 – Present

Vice President, Technology Architecture and Strategy (2013 – Present)

Lead technology development teams responsible for analyzing and developing technology requirements and work management solutions for the organization; manage three senior developers handling design, implementation, and support of all strategic projects.

Lead the planning, development, implementation and adoption of Global End-to-End Application Management Platform using Agile development methodologies to eliminate communication breakdown, enhance project planning/management and increase visibility/transparency.

Set up a global requirement repository to govern technology dependencies and requirements across all associated business groups.

Design and implement a Work Management Platform for all roles that aligned daily work to the organization’s strategic initiatives.

Work with vendors such as Microsoft and SOA to identify/leverage certain capabilities for integration into Global End-to-End Application Management System to simplify user experiences.

Assistant Vice President, Technology Architecture and Strategy (2009 – 2013)

Oversaw developers in designing, testing, implementing and supporting enterprise applications and architectures such as software configuration and delivery applications.

Conducted all aspects of project lifecycle development (scheduling to production environment support) for Integrated Services Delivery and Asset Management Projects to deliver efficient software solutions.

Collaborated with cross-functional customer groups on Global End-to-End Application Management Platform to gather business requirements and translate needs into stable, supportable software solutions.

Worked with technical and operational personnel to identify and solve software development issues.

Involved in devising recruiting strategies, attending recruitment events and mentoring new technology analysts.

Technology Analyst, Marketing Technology (2006 – 2009)

Developed and supported core applications used by marketing teams to fulfill daily and ongoing departmental and corporate efforts.

Boosted process efficiencies by analyzing and revising existing daily technology development and support areas.

Improved software performance by collaborating with business and financial advisors to identify and establish technology requirements, and implement changes.

Managed work of a 3rd-party vendor to upgrade an enterprise marketing application (Aprimo).

SAP AMERICA, Newtown Square, PA 2003 – 2006

Demo Solutions Engineer/Project Leader

Enhanced and supported SAP sales cycle by developing and maintaining internal websites and customer-specific interactive demos, applications, simulations, and prototypes.

Developed effective customer solutions by closely communicating with sales representatives and upper-level management from various companies.

Created, initiated and wrote standard operating procedures for training users and onboarding new personnel.

PROFESSIONAL TRAINING

Six Sigma Green Belt Certification

Merrill Lynch Technology Analyst Leadership Program (TAP)

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