Customer Service Manager

Benjamin W. Hartings

937-***-**** ( *********@*****.***

Key Word Summary

Innovative, Attentive, Customer Service, Marketing, Highly Motivated,

Microsoft Office Proficient, Leader, Prompt, Graduate, Quick Learning,

Reliable, Computer Competent

Education:

Bowling Green State University: Bowling Green, Ohio

Graduated 12/11

Bachelor of Science in Business Administration

Specialization: Marketing

Owens Community College: Toledo, Ohio Graduated

12/09

Associate of Science in Pre Business

Work Experience:

Intelli-Shop: Field Staff Coordinator

8/09-4/15

Perrysburg, Ohio

. Assist manager in accurately pricing programs

. Coordinate and distribute tasks to team members

. Lead and instruct new staff

. Schedule and maintain programs for clients

. Allocate resources to meet requirements

. Assure quality information is obtained

Bowling Green State University: Central Manager 5/11-

12/11

Bowling Green, Ohio

. Problem resolution with facilities and patrons

. Staff scheduling

. First responder to emergencies

. Maintenance checkups

Bowling Green State University: Crew Chief/Lifeguard 5/10-

12/11

Bowling Green, Ohio

. Monitor patrons safety

. Rigorous qualifications to maintain position

. Fulfill tasks to enhance the appearance of facilities

K-Mart: Backroom Assistant/Maintenance 3/09-

6/09

Marysville Ohio

. Verified shipments against receiving orders

. Performed routine maintenance and general repairs

. Forklift operator

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