Senior VMware/Systems Engineer
Resume:
JOHN A. PAWLICKI
Elizabeth, NJ 07201 *******@*****.***
SUMMARY
Accomplished IT professional with demonstrated success in implementing strategic IT initiatives that improves business functionality and positively impact the bottom line. A leader with the ability to motivate teams to maximize productivity. A technology-savvy self-starter, adept at moving into new environments and extrapolatinge from existing experience to adapt quickly and fluently to new technologies. Possesses first-rate communications and collaboration skills to lead and work with diverse groups effectively in a high stress and high stakes enviroment.
PROFESSIONAL EXPERIENCE
American Institute of Certified Public Accounts, New York. NY 2009 - Present
Senior Systems Engineer
Primary staffs lead overseeing the physical and virtual server, desktop and laptop environment for the AICPA’s New York City executive offices and supporting senior management
including CEO, executive vice presidents, vice presidents and all end users.
Key responsibilities:
• Leadership and guidance to the New York IT department and datacenter.
• Project manager for work contracted by facilities, confirming statement of work as well
as quality of service, everything documented for any future audits. (Lessoned Learned)
• SCCM Suite, maintain, configure and troubleshoot VMware in a 4000 end
user environment.
• Manage and maintain a vSphere 5.5 production environment of 411+ servers.
• Configure, test and document VMware SRM (Site Recovery Manager) as a disaster
recovery solution.
• Build and configure VMware View VDI, ThinApp, XenDesktop, XenApp solutions
to support internal and remote user access.
• Datacenter infrastructure technology management, proactively address potentially
impacting server issues as well as daily backups, restores and retention policy maintenance..
• Support and maintain a multi-site, multi-domain active directory, DNS,DHCP structure.
• Work extensively with Windows Server 2008R2/2012 maintaining policies,
• Level 3 administration and support for end-user’s applications and infrastructure.
Antivirus configuration, and participate in critical security patch deployments.
• Maintain high-availability and operational stability of current platforms.
• Actively participate in technology refresh projects, design and build new systems.
• Manage Dell EMC storage, Blade servers, disk arrays, LUN configurations
and maintenance.
• Mobile Device Management, heavy Blackberry and Android, Air Watch integrated for
secure management.
• On call 24/7
SEARS HOLDING DESIGN, New York, NY 2005-2009
Project Manager, Network Engineer
Provided consulting and project management: systems upgrades, RFI's, project implementation, vendor selection and QoS.
Hired initially as a Project Manager for relocation of Sears NYC Design office.
Served as liaison between 3rd party vendors and corporate engineering in all phases of project plan.
Managed and maintained a VMware vSphere & Citrix XenServer environment of 1000 users.
Implemented service call system for immediate technical assistance and the tracking of all calls to determine common faults for analysis.
Providing Level 3 administration, Microsoft application server support, SQL, IIS and support for end-user and infrastructure.
Maintained telecom switches (Nortel Meridian Option 11) - all internally configured and maintained: office moves, cable runs, frame wiring, firmware and hardware install.
Managed internal installations and configurations reducing costs by at least 50%.
Manage the build of Standard operating systems to be deployed using OSD.
Created and customized training manuals, PowerShell scripts and learning guides.
BEAR STEARNS, New York, NY 2003-2005
Desktop/Network/Trade Floor Support
Responsible for diagnosis and resolution of trade floor client issues and escalation of problems to the appropriate development teams, using the standard problem management tools (Teamforge and EMS).
Provided front-line support for all desktop, network issues as well as in-house applications.
Maintained market data systems: Bloomberg, Reuters.
Worked with traders and salespeople to field requests, troubleshoot issues, and set up new users.
Security industry standards maintained for all systems (production and critical) throughout entire organization.
Active Directory 2003, DHCP, DNS and group policies.
Maintained Altiris PC Management suite for PC imaging, asset inventory and large rollouts.
Maintained and supported Avaya phone switch, daily moves, adds and changes.
GOLDMAN SACHS, New York, NY 2002-2003
Trade Floor Support Team Lead
• Led day to day technical support of the Fixed Income pricing / offering and execution
system applications for European and Tokyo based trade floor users.
• Ensured that incident and problem management, change management and request fulfillment
on behalf of customers were executed at highest quality levels.
• Worked trade floor daily in very stressful conditions assuring a good end user experience.
• Maintained all desktop and networking issues.
• Ran trade floor rollouts, turret installs, moves.
• Configured and maintained Cisco catalysts switches.
• Supported daily basis market data: Bloomberg, Reuters, ILX.
• Supervised migrations of all NT users to Windows XP/2000.
• Provided customer support in new environment as well as created documentation for
smooth transition.
MORGAN STANLEY, Jersey City, NJ 1996-2002
Level III Trade Floor, Network Support Team Lead
Responsible for departmental data security, ensuring the administration met current policy/procedures and best practices.
Performed early morning health checks prior to start of trading day; timely identification, diagnosis and remediation of all problems identified either directly or through other technical departments
Managed multiple development projects while interfacing with numerous corporate areas.
Managed Active Directory 2000, DHCP, DNS and WINS Servers.
Planned, developed, and implemented procedures in 1200+ NT workstation and laptop rollout.
Increased turn around time 75% by managing help desk.
Provided daily trade floor support: Bloomberg, ILX and Reuters.
Configured and installed Cisco/Bay network switches and routers. Setup router redundancy as a contingency plan.
Migrated all token-ring switches, servers and workstations to Ethernet.
Analyzed and designed new servers and storage systems for optimal performance.
EDUCATION
Villanova University,
PMP, Project Management
Kean College,
• BA, Communications, Communication and Media Studies
DeVry University
• Diploma, Computer Engineering Technologies
TECHNICAL TRAINING
VMware ESXi 4, 5 & 6
vCloud Director
VMware vRealize Suite
Microsoft Hyper-V
Citrix XenServer
Veeam Backup
Windows 2003,2008,2012 R2 Server
Windows 7 & 8.1
Exagrid Appliances
PowerShell scripting
TCP/IP, DNS, WINS, DHCP, LDAP, VPN, remote connectivity
SCCM, SCOM Suite
SQL 2003, 2008, 2013
Exchange 2003,2007,2010
Cisco Switches/Routers/Hubs/ASA
Bay Networks Ethernet Switching/ASN Routers
EMC Clarion, Celerra NS-480 SAN
Nimble storage
Avaya Phone Switch maintenance
NEC Neax 2400/1400 PBX
Nortel Meridian Option 11 Phone Switch-Voicemail
ITIL Foundation
Market Data Feeds-Bloomberg, Reuters, ILX
Life-size/Crestron Video Conferencing
220 & 220 Express
Polycom Video Equipment-ISDN Configurations
Blackberry server – BES10
AirWatch
Dell (Blade server), HP, IBM
Mac OSX-G5-MacPro-MacBook Pro-iPAD
Solaris –Red Hat
Clearsea video
PROFESSIONAL CERTIFICATIONS
PMP
MCSE
CCNA
Network+
A+
Microsoft Certified Professional
Dell Server, Desktop, Laptop
MAC OSX
PROFESSIONAL AFFILIATIONS
Project Management Institute (PMI)
VMUG (VMware User Group)
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