N**** Seier Road
Fall River, WI *****
**********@*****.***
PAMELA A. SYDOW
SKILLS & ABILITIES
I am able to deal with general public and co-workers in a courteous and effective manner.
As well as work with variety of people with special problems, diverse Culture, and religious backgrounds.
I work well under pressure and am able to multitask, I can react quickly and calmly in crisis situations.
Follow directions and have an ability to understand and effectively carry out instructions.
Have many years of answering questions in a clear and concise manner along with maintaining confidentiality.
EXPERIENCE
RECEPTIONIST, COLUMBUS COUNTRYSIDE VET CLINIC
05/2003-Current
Answer High volume phone calls, multi lines, as well as check in appointments, great at multi-tasking.
In charge of Columbus Country Side’s two separate bank accounts. Includes balancing drawers at the end of each shift and depositing the money to the local bank.
Efficient in data entry, make profiles daily for new cliental. User friendly with Microsoft word and excel.
Schedule appointments as well as make reminder calls to the clients.
Communicate with staff and clients status of appointments, arrivals, cancellations, reschedules, no-shows, to help stay on schedule.
STORE OWNER, PAM’S PET GROOMING AND SUPPLIES
1990-2003
Business Owner of Pam’s Pet grooming and Supplies on my own for 13 years.
Ordered large amounts of supplies
Bookkeeping and ran daily deposits to bank.
Marketed and advertised in local papers, as well as put together customer appreciation events such as on site petting zoo and cook outs.
I was open and ready every day except some holidays for clients’ needs which taught me to be dependable and responsible.
Grooming, bathing, and nail clipping for all size dogs and cats.
EDUCATION
MORAINE PARK TECHNICAL COLLEGE, BEAVER DAM, WISCONSIN, GROOMING CERTIFICATE
1987-1988 General Grooming classes
COLUMBUS HIGH SCHOOL, COLUMBUS, WISCONSIN, HIGH SCHOOL DIPLOMA
General courses