Customer Service Manager

maria pena

Houston, TX

*************@*****.*** - 409-***-****

WORK EXPERIENCE

Department Sales Manager

walmart 3296 - Houston, TX

Responsibilities

Customer service,ordering,stocking,price changes,out n lows us 960 texlzon,in charge of 3 employees control my merchandize binns make sure all is in order answer phone calls,claims Accomplishments

I've been with this company for more then 20 yrs I enjoy what I do I do Skills Used

Job performance

manager

Coastal Community Loan Company - Galveston, TX - August 1998 to September 2002 Responsibilities

Manage 3 employees,trained and approved loan applications went on sum off the bad accounts and talked them. Did the end of the month report,did loans on titles Accomplishments

My office was always on the number 1 with my quoted Skills Used

took good care of my customers,train my employees to go work at other Loan company and I felt good that I did a good thing

asst manager

Security Finance - Galveston, TX - July 1995 to July 1998 Responsibilities

Call customers for payment reminder,late payment reminder,call 1-2-3 monthers past do,end of the month,go out to the past due try to collect a payment

Accomplishments

Learn alot about collections

Skills Used

Customer service,friendly and courteous to our customer,enjoyed sitting there and just talking to them sometime that makes a coustmer to come baccuz we friendly dept manager

walmart 504 - Galveston, TX - March 1983 to May 1995 Responsibilities

Order,scan lows and outs,take care of customers,price changes,markups and markdowns,stocking,cashiers etc etc

Accomplishments

I got to train a lot of new employees

Skills Used

That I can get the job done .Don't like to leave nothing for the next day I'm try to make to have everything done before I left for the day

EDUCATION

high school diploma

Mercedes high scool - Mercedes, TX

1973 to 1977

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