Sales, Management

Daniel Gauch

***** ********* **** / ******, ***** 75035 / Phone: 214-***-****

E-Mail: ******.*.*****@*****.*** / www.linkedin.com/in/dangauch

Objective: A career that will utilize my experience to build customer relationships, manage an organization, analyze markets, develop new strategies, and improve profitability.

Executive Profile

Management professional with an outstanding background of progressively guiding sales and service organizations in the semiconductor industry. Increased sales revenue and profitability while improving customer satisfaction levels. Significant experience in the delivery and implementation of a corporate value system and process improvement management system. Improved employee satisfaction through team building activities and clear communication of corporate management objectives. Coordinated projects across multiple sites in the United States and Asia.

Notable Contributions

Increased sales revenue by 30% and profit by 90% while reducing operating costs by 20% during the last three fiscal years

Built newly formed manufacturing services business revenue from zero to over $1 million annually

Led a team that expanded product footprint from one line to the three core company product lines at a major Integrated Device Manufacturer

Won over $3.5 million in business from a competitor at a key account

Mentored an employee’s career growth from Service Engineer to Regional Manager through proactive career path planning and execution

Maintained Field Service quality levels, customer satisfaction, and revenue while reducing staff levels by utilizing cross training and process improvement

Core Competencies

Total Solution Provider / Cost Reduction / Multi-Office Management / Product Development / International Sales / Project Management / Process Development / Safety / Staff Management / Policy Implementation

Professional Experience

Disco Hi-Tec America Incorporated, Addison, TX and Phoenix, AZ: American subsidiary of Japanese manufacturer of advanced semiconductor processing equipment. Worldwide sales over $1 billion.

Central Area Manager (July 2007 – Present)

Manage a multi office team responsible for the sales and service of semiconductor processing equipment and related consumables in the Central United States. Major customers include 2 of the top 10 semiconductor companies by revenue in the world. Work with customers to understand their needs and assemble a team that can support their business and product development. Participate in pathfinding work with R&D, manufacturing and supply management to understand the customer’s next generation technology and develop solutions to carry them through to high volume manufacturing. Assess staff skill levels and develop plans to strengthen areas of weakness. Identify high performing employees and work with them to develop a career path.

Disco Hi-Tec America Incorporated

Texas Regional Manager (October 2004 – July 2007)

Interface with corporate headquarters in California and with worldwide headquarters and manufacturing in Japan to provide support to North American and multinational customers. Manage the field service engineers, sales force and administrative personnel in the Texas office. Create annual sales and expense budgets and ensure they are met by motivating the sales force and controlling expenses. Worldwide account manager for a multinational semiconductor company, requiring collaboration with the customer and local support staff in Asia and Europe.

Disco Hi-Tec America Incorporated

Regional Sales Engineer (May 2001 – October 2004)

Improve and develop business relationships with current and prospective customers to ensure that Disco maintains current and wins future business. Develop new solutions by working with the customer and internal support staff to achieve required product specifications. Penetrate competitor’s accounts and demonstrate the superior cost of ownership of Disco products in order to win their business. Provide sales, application, and engineering support to sales representatives covering Mexico.

The Altair Company, Richardson, TX: Privately held electronic component distributor and contract manufacturer

Manufacturing Manager (October 1998 – March 2001)

Manufacturing Engineer (March 1997 – October 1998)

Managed the day-to-day operations of an electronics contract manufacturing facility. Supervised the purchasing, cost estimating, engineering, production and shipping departments. Worked closely with sales and marketing to ensure that customer needs were understood and satisfied in a timely fashion. Managed a staff of 50 people, setting daily, monthly, and annual goals for each department. Evaluated and recommended additional capital equipment to improve overall efficiency and expand manufacturing capabilities.

Golden Eagle Systems, Carrollton, TX: Electronic contract manufacturer

Technical Service Engineer (June 1996 – March 1997)

K*Tec Electronics, Richardson, TX: Electronic contract manufacturer

Strategic Account Associate - Team Leader (November 1994 – June 1996)

Motion Control Incorporated, Dallas, TX: High volume cotton testing equipment

Electrical Engineer (February 1992 – October 1994)

Education

Clemson University, Clemson, South Carolina

Bachelor of Science in Electrical Engineering

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