Customer Service Manager
Resume:
Jill Casteele
Valley City, Oh ****0
acqp3v@r.postjobfree.com
Professional Summary
Human Resource Manager with 18 years of customer service experience. Dedicated to providing each customer and team member support and confidentiality while best representing and adhering to company policies and procedures.
Skills
Time Management
Effective Decision Making
Confidentiality
Manage Multiple Priorities
Problem Solving
Attention To Detail
Outstanding Customer Service
Positive Attitude
Experience
Human Resource Manager
Bakery/Deli Manager
Asst. Frontend Manager
Sears Holding Company/Super Kmart Division
Payroll processing 200+ associates
Interview, hire and complete the onboarding process
Positive interaction with Associates/Customers/Clients
Workplace standards and Employment Law compliant
OSHA recording
Review, Research and Resolve claim and pay issues
Ensure all deadlines are met
Provide administrative support
Process, verify and maintain personnel records, including staffing, recruitment, I9’s, training, safety, employee leave of absence as well as any corrective action taken with associates and keeping an accurate record of dates and reasons for termination.
Education
High School Diploma: General Studies Brunswick, Oh
Brunswick High School June, 1980
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