Claudia A. Gonzalez
San Antonio, TX 78232
************@*****.***
Objective
To secure employment with a growing industry that values and rewards dedication, initiative, team work, and organizational skills in its employees.
Education
Bachelor of Business Administration in Management-Cum Laude
The University of Texas-Pan American, Edinburg, TX
G.P.A. (3.5)
Graduation date: May 15, 2010
Employment History
CWS Apartment Homes LLC San Antonio, TX
Leasing Consultant (full-time) 3/14 – 5/15
Responsible for all leasing duties, including prospect tours and follow-up, move-in prep and required documentation, vacant unit walk-throughs and prep for availability, resident events and functions, as well as lease violations and property policy implementation.
Working as the only Leasing Consultant for a 300 unit property alongside an 2 Managers and 2 Maintenance Technicians.
Enterprise Holdings (Rent-A-Car Division) San Antonio, TX
Branch Manager (full-time) 11/11 – 03/14
Responsible and accountable for the business activity, strategic direction, profitability, accounts receivables, and marketing of the branch. Focus is to exceed past performances, grow business and fleet, and keep a good standing with customers and business partners.
Determine staffing requirements, coordinate training to develop new and current employees, and become a mentor to all lower level employees in order to get them to management positions.
Largest branch supervised; 5 car preps, 2 drivers, 3 interns, and 3 Management Trainees with an average fleet of 300 cars.
Jenny Craig Harlingen, TX
Centre Director (full-time) 06/10 – 11/11
Responsible and accountable for the business activity, strategic direction and profitability of a Jenny Craig Centre.
Cross-trained to determine staffing requirements, coordinate training to develop employees, and expected to meet all service standards, operational procedures, and Human Resources requirements through adherence to the Company’s mission, vision and values.
Supervise staff of 2 Consultants and 1 Program Director, with a weekly average of 80 clients.
McAllen, TX
Consultant (part-time) 03/07 – 06/10
Cross-trained to assist a weight management program with counseling and support for clients, sales of products and menu options, follow-up phone calls, and inventory.
Counsel an average of 55 clients per week with an average of 80% weight loss and 83% retention.
Began as front office coordinator and promoted to consultant position within 4 months.
Skills
Language:
Bilingual, speak, read, and write English/Spanish fluently
Basic conversational ability in American Sign Language
Computer:
Microsoft Office; Word, Excel, PowerPoint, Outlook