Training Software

Vonda Walker

**** ****** ******* ** ***

Carrollton, Texas 75006

Tel: 832-***-**** or 832-***-****

e-mail: *********@*****.***

SUMMARY

Healthcare Consultant with 12 years of healthcare experience with extensive skills in Education, Training and Implementations for HIS and HER systems as well as facility operations. Extensive background knowledge Manage Care Networks, JACHO Standards, Quality Measures, federal law/regulation compliance, EDI Transactions. NCQA Standards, Revenue Cycles, Coding Compliances for DRG, ICD-9-CM, ICD-10 CM/PC, and CPT coding. EDI Transactions, EDI, EHR Configurations, HL7 Transmission, Training and Implementation of Meaningful Use CMS Requirements

CERTIFICATIONS:

CCS HIMSS

Six Sigma PM Certification

A+

SYSTEMS & EQUIPMENT

Medical MGR Medisoft

Texace Software Meds America Lewis Software Millbrook/Centricity

Misys’s Tiger/EMR Software IDX Flowcast/BAR CB &Web Version 3.4

e-MD’s Patient Accounting/EMR Software Horizon Patient Folder HMS

McKesson STAR/HBOC Pathways Materials Management

Pathways Financial Management QCPR-CDA/Ultiview/Affinity

Cerner Millennium

MS Office, MS Outlook MS Publisher MS Power Point

Microsoft Word Excel SnagIT Mercury

Netops Blackbox Cake Walk Dreamweaver

Macromedia Visio WebEx

WORK HISTORY

2013- Present Cerner Corp Kansas City, MO

Solutions Consultant

Technical Solutions Consultant for Health Informatics and Care Management/Case Mgt modules

Database construction in three sales domains. Assisting Sales with demonstrations to prospect customers.

Participations in Run of Shows and other Sales Productions for facilities such as: Acute, Behavioral Health and Critical Access facilities.

Configuration for development of sales domains such as HIM and Care Management modules.

Host development meetings for internal groups.

Domestic Travel and International Travel for technical sales events such as Trade shows, Healthcare Conventions, and Facilities.

Provide technical presentations for HIM Solutions to internal and external customers.

Provide technical presentations for Case Management Solutions for internal and external customers

Development, testing and training of embedded solutions: Optum 360, Nuance JA Thomas, InnerQual, 3M. EnzoCare.

2010 - 2012 QuadraMed Corp Reston, VA

Implementations Consultant

Implemented QuadraMed QCPR - Computerized Patient Record -ADT and HIM module.

Manage client QCPR ADT implementation including database configuration, training, functional and integrated testing, support and go-live support onsite and remotely.

Identified potential issues/opportunities during implementation and conducted real time analysis to determine potential alternatives in order to keep the project on time and on budget. Present recommendations to client as well as PM’s and other colleagues involved in the implementation.

Document project status and ensure communication with appropriate stakeholders

Provide training to clients on software utilization. Modify training delivery and curriculum real time to meet clients’ unique needs.

Integration of other modules such as CPOE, Third-party Transcription Software, Barcoding Systems, e-Sign, e-Verify and other Medical Records Storage Systems.

Configuration of DB for Meaningful Use requirements and Best Practices with implementations and training of such measures as CCD, e-File, Problem List, Controlled Medical Vocabulary Mapping,

Developing and implementing code for HL7 transactions.

Other duties include: Internal training and web cast to QuadraMed employees. Assist with documentation and training manuals for QCPR ADT module.

2009 – 2010 MedVance Institute Dallas, Texas

HIM /Clinical Instructor

Instructor for Health Information Management courses such as EDI processes and applications, 4010, and 5010 transactions, transactions for ANSIX12 transactions 837.835,270,277, and 276, Computer Apps, EHR/ EMR, PM Software applications, teaching HL7 languages, standards for data exchange, implementation processes as well as interfaces and retrieval of PHI, teaching EHR functionality. ICD-9, ICD-10 CM/PC, CPT, HCPCS Coding Processes, HIPAA Transaction Code Sets for ICD-9 and ICD-10- 4010 and 5010 Medical Terminology, Anatomy and Physiology. Professional Development and HR Management.

2007- 2009 McKesson Provider Technology Lewisville, Texas

Educational Consultant/Technical Trainer

Technical Trainer for medical software programs such as STAR Navigator GUI and CB, and financial software programs such as Pathways Materials Management and Pathways Financial Management, and Horizon Patient Folder. Accounts Receivables, EDI Transactions, X12 Transactions, EDI Transactions for HIPAA updated 4010 and 5010 transaction code sets.

Accomplishments

Conducted onsite, classroom, eLearning/Virtual training for End Users, Super Users, and IT staff.

Accomplished 80/80 goals for all students 80 percent attendance and 80 passing of software training assessment tests.

Taught applications in programs such as STAR Patient Processing, Patient Accounting Patient Registration, EDI Transactions, Prep for HIPAA 4010 and 5010, PMM Invoice Matching, PFM Payables Check writing systems.

Assisted in building integration/interface between systems to successfully complete upgrades for new software versions.

Built WBT courses for PFM and PMM Systems

Acted as subject Matter Expert for PMM and PFM and STAR/HBOC Software products

Built Training Database for eLearning and Distance learning courses

Assisted in developing storyboards for distance learning courses

Trained on software and assisted clients with HPF

Training clients on EHR operability, transactions and interfacing as it pertains to HL7 standards and best practices for facilities.

2007- 2007 MedCath Inc. Charlotte, NC

Implementation Specialist

Testing, implementing, upgrading, training, and providing IS support for McKesson Star Patient Accounting, Horizon Patient Folder (HER), PCON, and EC2000. On and off site IS Support for hospital and corporate staff. Testing and trouble shooting A/R functions for all HIPAA EDI Transactions, edits for 4010 and 5010 Transactions, Inpatient and Pro-Fees.

Accomplishments:

Tested STAR and EC2000 for upgrades and STI’s

Implemented and interfaced software such as EC2000, Horizon Patient Folder and

HMS. Development and testing claim logic for ANSI 837, 835, and 277 formats,

Tested payor claims for EDI and Paper format according to payor rules and guidelines for reimbursement.

Wrote logic for EC2000 claim edits

Developed and design client statements

Conducted weekly meetings with software vendor to reduce open tickets in outstanding application and software defects

Worked with developers prep for 4010 and 5010 HIPAA Transactions for ICD-10 CM/PC

2006 – 2007 Dallas Technology Group Dallas, Texas

Lead Module Tester for IDX Systems Implementations Team

Lead Module Tester for IDX Systems for EDI Claims and Statements, UAT testing and regression testing. Coordinated testing for IDX BAR Systems with Path and Lab Client in Addison Texas, worked with implementations team to implement and test PM and EHR systems.

Accomplishments:

Wrote test scripts and developed testing scenarios that simulated daily processes

Conducted weekly meetings with Business Analysis, End Users, AR Supervisors, developers and subject matter experts to analyze productivity and develop efficient workflow conducive to facility goals.

Tested system daily to determine proficiency of IDX Web Version to determine accuracy of edits and claim filing procedures.

Development and executing of testing claims wrote logic for ANSIX12 837, 835 and the EHR System in HL7 Formats.

Development and testing payor claims in EDI and Paper format according to payor rules and guidelines for reimbursement

Development and design for client statements, testing and troubleshooting A/R functions for IDX systems.

Implemented Web based PM System for several locations of our client locations.

2005 – 2006 Misys Healthcare Systems Dallas, Texas

CIS Client Implementation Specialist

Training and implementation on Misys Healthcare Systems, coverage of the Great Lakes, Southwest, and Northeast Regions with 100% travel that generated more than 90% in billable hours

Accomplishments:

Trained end users and physicians on software applications such as Patient Accounting and EMR software.

Troubleshooting for hardware issues during implementations process.

Software interfacing with third party software and hardware,

Training and set up of electronic claims transfers, patient billing, and report processing in HL7, and ANSIX12 837, 835, 277, and 856 formats.

Worked closely with Project managers and engineers to insure proper installation of servers and desk stations in medical facilities for pre and go-live dates.

Conducted business interview and performed analysis of the practice to successfully meet client needs and accomplish company goals.

Analysis and collection of data for conversion process.

Conducted early implementation meetings, assisted in integrations process, conducted pre-live, go-live’s and follow up with all clients.

Successfully generated 90% in billable hours for all clients served.

EDUCATION

Dallas Community College, Dallas, Texas 2009 - 2010

Major: Public Health/Registered Health Information Tech. Degree: Certification

WGU e-Campus Dallas, Texas 2010 - Current

Major: Health Informatics Currently Enrolled

Professional Organizations: Toastmasters International

Office Held VP of Membership and Sergeant At Arms

Dallas Independent School District: Volunteer Mentor’s for Better Future

Office Held: Mentor

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