SUMMARY

A performance driven social worker/program manager with an in-depth knowledge of the tasks and processes involved in initiating, modifying and improving programs to meet and exceed deliverables. Proven track record of cultivating relationships with clients, advocating for services and developing, implementing and managing projects within time and budgetary constraints.

EXPERTISE

Program Development Training Design and Delivery

Team Building and Leadership Grant Writing/Fundraising

Case Management Client and Community Relations

EXPERIENCE

LIVEON NY (formerly CSCS INC.), New York, N.Y. 2012 - 2014

Public Policy Associate/Program Manager

Partnered with the senior leadership team to provide strategic oversight on all projects and programs. Collaborated with key governmental and nonprofit stakeholders to deliver and execute programs. Developed group and individual timelines, assessed/identified potential risks of each project/program process. Created, tracked and improved performance metrics for internal and external use. Researched and analyzed data, identified market trends and developed best practice guidelines. Designed and facilitated workshops. Coordinated special events and established/maintained relationships with corporate sponsors and vendors.

JEWISH ASSOCIATION SERVING THE AGING (JASA), New York, N.Y. 2006 - 2011

Project Director and Interim Director

Managed the day-to-day operations of the Institute for Senior Action (a 10-week leadership course; offered twice a year to adults 55+) and supervised a 12-week externship program. Oversaw the recruitment and admissions process, developed course content, scheduled lecturers, facilitated workshops and organized graduations. Supervised a team of 6 full-time professional employees, four volunteers and graduate interns. Tracked the program's impact, consumers' satisfaction and assessed the quality of the deliverables; kept stakeholders apprised of project milestones, scope and expectations as well as performance issues and risks. Planned, prepared, and monitored lobbying activities and program budgets. Helped older adults and families find solutions to address housing needs, retirement planning and social/environmental challenges associated with aging.

JASA, New York, N.Y. 2005 - 2006

Borough Coordinator & Learning Specialist

Developed strategic plans to execute JASA's legislative agenda in the Bronx and Upper Manhattan area. Organized, supported and supervised social action committees. Coordinated coalition meetings and legislative visits. Developed strategies to increase visibility and membership. Restructured membership fees and benefits (Increased membership renewals by 30% - 40%). Wrote articles for the monthly newsletter. Gave presentations that educated the community about entitlement programs and legislative developments that impact the lives of older adults.

JAMES LENOX HOUSE, New York, N.Y. 2003 - 2005

Admissions Coordinator/Social Worker

Managed, planned and organized admissions process. Maintained up-to-date files on 108 residents and assisted residents with the recertification process. Provided short-term crisis intervention therapy to individuals using an interdisciplinary team approach. Supervised four social work interns and a number of volunteers.

UPDATE LEGAL STAFFING, New York, N.Y. 2001 - 2003

Contract Litigation Paralegal

Assisted staff with file maintenance and document production. Oversaw deposition preparation, document search and document review. Performed legal search. Trained and supervised new paralegals.

PRESENTATIONS

Manhattan District Attorney's Security for the Aged from Financial Exploitation Team - An Analysis of New York State's Legislative Efforts to Combat Financial Exploitation (2014).

Coalition for the Aging - Reducing the Prevalence of Financial Exploitation (2014).

NYS Assembly Standing Committee on Codes and Judiciary Hearing - Examining Financial Exploitation of Older Persons Through the Scope of Domestic Abuse (2012).

16th Annual Jarvie Colloquium - Empowerment Models and the Aging Cohorts (2011).

ACCOMPLISHMENTS

Spearheaded statewide campaigns that increased funding to the New York State Office for the Aging and the New York City Department for the Aging by $58 million (2013 & 2014).

Secured New York Women’s Foundation’s first systemic grant that focused exclusively on the needs of older women (2013 & 2014; total award - $150,000). Exceeded desired deliverables.

Co-authored a financial exploitation bill (S.6221 Valeski/A.7892A Millman), unanimously passed by the New York Senate (2013 & 2014).

Successfully trained 750 senior leaders through the Institute (2006 - 2011).

Obtained a $200,000 grant, which was used to expand the Institute into a citywide adult learning center (2010).

Educated over 10,000 people about senior benefits and entitlements (2005 - 2006).

EDUCATION

Master of Science in Social Work Administration and Planning

Columbia University, New York, N.Y. (2004)

Licensed Master Social Worker (exp. 2017)

Seminar in Field Instruction Certificate (2009)

Bachelor of Arts in History

College of Charleston, Charleston, S.C. (2000)

Honors: Excellence in Collegiate Education and Leader Award (2000); Distinguished List (1999 - 2000)

Technical Skills

Microsoft Office (Excel, PowerPoint, Publisher and Word), Outlook and Salesforce.

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