Sales & Business Development

UDAY NANGIA (ROCKY), MBA

*****.**********@*****.***

Unit 112, 55 Bristol Road East, Mississauga, Ontario L4Z 3N9 Mobile 647-***-****

PROFILE

A pragmatic and practical manager with proven success in using organizational skills, relationship development skills and technical experience to manage complex project management tasks, profit maximization goals, business development and strategic account management initiatives. Extensive experience in high tech, IT and telecomm environment have resulted in continued success in profit maximization by maximizing revenues through business development initiatives and minimizing costs through reviewing business processes and monitoring staff productivity & motivation levels. Extensive experience in relationship management with key stakeholders (external and internal). Collaborated with internal project teams to drive solutions, solidified new national accounts and built strategic and business relationships. Coordinated with multiple stakeholders i.e. product managers, sales, marketing, finance, operations, vendors, external consultants, system design, customers, and delivery units to develop solutions based on customer requirements with high levels of customer satisfaction. Expertise and experience in dealing with, both, public sector and corporate clients. An educated business development, operations professional and projects manager with extensive progressive experience in telecommunications, IT and Hi tech industries. Lead team of 100+ in delivering telecommunication infrastructure projects, customer care process improvement projects and maintaining broad customer and supplier relationships.

EXPERIENCE

Crompton Greaves 2010 – 2013

$4 billion multinational technology group.

Senior Manager, Business Development and Project Delivery (Reported to President, Industrial System)

Reviewed procurement plans of customers and analyzed market prospects. Maximized revenue through marketing and market development initiatives. Collaborated with project teams and solidified new national accounts and built strategic and business relationships. Responsible for cost, quality and schedule of delivery as a project manager.

Created annual sales funnel exceeding $15M with in public sector and private industry and prepared response to complex RFPs.

Developed a team of 15 national sales team and trained them in contributing new business. Key contributor in development and implementation of business processes/infrastructure from pre-sales to collection.

Established new relationships with overseas technology partners to cover technology gaps of the company resulting in substantial new business channels.

Develop presentations to customers and senior leadership within the organization. Responsible for reports on various project delivery status and maintain project management documentation. Excellent written and verbal communication skills.

Coordinated with customers, sales, design, cross functional teams and manufacturing units to develop products and services based on customer requirements with high levels of customer satisfaction. Lead cross-functional resources on multiple, concurrent revenue recovery projects.

Lead solution development of complex initiatives and solution implementation

HCL 2007-2010

$6 billion IT hardware & software technology group

Account Manager, Business Development (Reported to Vice President, Marketing)

Responsible for building national strategic and business relationships with accounts and establishing new relationships with overseas technology partners for various system integration projects.

Generated annually over $10 million business with channel partners, corporate clients, defense services, public sector units, and research & development laboratories.

Business Development by partnership with US based technology partner for interactive 3D simulations

Partnership with European company for Battlefield Management Systems.

National roll out of 2500 km of 100Mbps high bandwidth fiber optics network. Responsible for cost, quality and schedule of delivery as a project manager.

Responded to complex RFPs of over $50 million by coordinating responses from product experts of various divisions within the company to provide responsive solutions.

Registered the company products with public sector for the first time in their history

Department of Defense (Telecommunication & IT Dept.) 1993 – 2007

4th largest military force with 1.3 million active personnel

Major, Telecommunication and IT Operations

Responsible for procurement, establishment and maintenance of telecomm and IT requirements.

Global procurement, installation and maintenance of $10 million telecommunication and IT equipment annually under deadline driven and detail oriented military environment.

Managed, trained and developed 100 staff in customer care, maintenance of network and resolution of subscriber problems/issues. Experienced working in a fast paced, constantly changing environment in mobile military formations.

Managed large taskforces involving deploying, monitoring, tracking and reviewing staff initiative, productivity and motivation levels.

Responsible for the solution design for Care/Operations initiatives and eventual project management and implementation of these solutions.

Established and maintained over 200 node Communication Centers involving microwave trunk links, digital exchanges and over 25000 local voice and data subscribers.

Trained personnel of technical forces. Appointed as Instructor and directing Staff Officer for training future officers of the defense services (based on exceptional personal performance ratings).

EDUCATION, SKILLS AND CERTIFICATIONS

MBA (with Distinction), Schulich School of Business, York University, Toronto 2013 - 2015

(Specialization in Operations Management and Information Systems, Business Marketing), Member of coveted Deans Honor List

PMP certification – Completed 35 hours of class room coaching. Preparing for certification test.

Advanced Spreadsheet Modelling course – Design, development and implementation of integrated business analysis system and decision support system enabling data analysis, mathematical modelling, optimization and simulation of various business problems including profit maximization.

Post Graduate Diploma in Business Administration (A+ Grading)

Bachelor of Technology (with Distinction) (Electronics and Telecomm Engineering)

Member of coveted Deans Honor List

Graduates Telecomm and IT Equipment Orientation Course

Bachelor of Science

Member of Toronto Product Management Association

Expertise in Microsoft Office Suite

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