Customer Service High School
Resume:
RESUME
Seelam .Durga Prasad
E-mail;*************@*****.***
Mobile no: +91-871*******
CAREER OBJECTIVE:
To gain the position of a Customer Care Executive wherein my customer service skills will make a notable contribution towards the growth of the organization.
PROFISSIONAL STRENGTH:
Outstanding communication and interpersonal skills
Excellent time management and organizational skills
Persuasive, emphatic with good problem solving skills
Good knowledge of Microsoft Outlook, excel and Internet Explorer
Ability to deal with external and internal customer support in a professional manner
Quick learner, detail oriented and ability to adapt to new processes in limited time frame
Multi tasking skills and ability to work under pressure
EDUCATIONAL QUALIFICATIONS:
Studied diploma (DCE) from S.V.K.P Polytechnic College in cumbum (2006-2009) secured a percentage of 61.04%.
Studied S.S.C. in vijayamery High School in Vijayawada (2005-2006) secured a percentage of 64.01%.
WORK EXPERIENCE:
[AEGIS LIMITED] FEB 12 – AUG 13
Customer Support Executive – Inbound Call Centre
• Attending Customers C-Sat
• Attending Escalation Calls
• Resolving Customers Query
Serves as a basic point of contact for customers with complaints, queries, request, feedbacks etc
Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner
PERSONAL PROFILE:
Father name: S.Venkat Ramana
Date of Birth: 07-09-1991
Languages known: English, Telugu, Hindi
Address: D.no.44-15-173,
Gunadala,
Vijayawada-02,
Krishna (DT),
Andhra Pradesh
AREAS OF INTRESET
To exceed the expectations of the organization and achieve customer satisfaction
To contribute my customer service skills in solving complex customer problem
DECLARATION:
I here by declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Place:
Date: Signature
S.DURGA PRASAD.
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