Customer Service
Resume:
HITIYAREMYE UMUBYEYI Aline
Adventist University of the Philippines
Putting Kahoy Silang Cavity
P O. Box 1834 1099 Manila Philippines
+63-922-***-**** // +63-905*******
acqowq@r.postjobfree.com
acqowq@r.postjobfree.com
PERSONAL PROFILE
Self-motivated, highly disciplined, reliable and dependable in meeting objective and timely deadline with ability to handle multiple tasks concurrently without compromising quality and quantity expectation.
Proactive and able to work under pressure with little or no supervision.
Ability to monitor, coordinate and always willing to learn as well as share knowledge.
Polite, reliable, trustworthy, conscientious and a good team player.
Energetic, Ambitious, fast learner
CAREER OBJECTIVE
Aspiring to be part of a hard working team, towards the realization of the organization’s vision, mission, and objectives through my passion for excellence, where we share knowledge theoretical and practical knowledge
Becoming an effective, efficient asset and administrator to the organization that results into projected returns for the entire maximum coater of the organization’s Vision.
EDUCATIONAL TRAINING
Institution
Year
Degree
Adventist University of Philippines
2011-2013
Bachelor Medical Laboratory and Science
Institut Superieur d’Agriculture et d’ Elevate Kigali-RWANDA
2010-2011
Basic Science
College Immaculee Conception
Gisagara-Rwanda
2005-2008
Advance level of secondary Education in Biology and Chemistry
College Ste Marie Reine de
Kabgayi
Muhanga -Rwanda
2001-2005
Ordinal Level of Secondary Education
Bubazi Primary School
Kamonyi-Rwanda
1996-2001
Primary Leaving Education
WORK EXPERIENCE
Prima -RWANDA January –June 2011
Distributor of Kinyarwanda Book and Dictionary
Distributed Kinyarwanda books in all elementary school and Public High school in Rwanda
Educated teacher to be using same curriculum in Kinyarwanda lesson
Improving student reading habits
Promoting nine year basic Education program as using mother language fluently.
Finalizing the contract between Prima and School
Green World International-Rwanda 2010
Sell and Distribute food supplement product
Improving physical health and quality of life using Green World product
Proving advises and works on several health issues including skin diseases, back born problems and sexual problems for both men and women using herbal medicine.
Advising people to be aware of their health status, doing check up with advanced machine.
Rwanda Environment Management Authority February-August 2010
Caller enter Agent
Communicate with members how to make a decision to their environment.
Awareness an Environmental week and sensibilised people to win for different award
Work in team environment
GM Lando Hotel-Muhanga –Rwanda December 2008-May 2009
Receptionist Agent
Make guests feel welcome
Manage room bookings and deals with requests that guest make during their stay
Making telephone switchboard and computerized a reservation system
Dealings with complains
Answering questions about what the hotel offer and the surrounding area
Preparing bills and taking payments
Choosing rooms and handing out keys
AWARD
June 2014:National Certificate in Caregiver NC II
December 2009:Unity and Reconciliation Certificate
August 2009:English Certificate
2009:Comptuter certificate
November 2008:French Certificate
SUMMIT AND SEMINARS ATTENDED
Spent one week working with ICTR (International Criminal Tribunal for Rwanda)-2008
Attended training offered by PSI-Rwanda in AIDS Prevention and Awareness through entertainment-May 2009
Attended National Camps called INGANDO-November 2009
Sensitization agent, teenagers for Environment with REMA (Rwanda Environment Management Authority)August 2008
Attended Red Cross week training -2014
OTHER POSITIONS HELD
2012-Current: Secretary of RWANDA Community in the Philippines
2010, vice-president Class of basic Science at ISAE as Bach
2007-2008 Vice –president of Traditional dance and culture in Immaculate Conception College/Save/Rwanda
2006-2008 Unity and Reconciliation club representative at Immaculate Conception College /Save, Rwanda
COMPUTER SKILLS
A deeper Knowledge in Word processing (MS word), Spreadsheet (MS Excel), Presentations (MS PowerPoint) and SPSS
Skill in gathering and organizing data using data base management (RBDMS)
HOBBIES
Singing
Networking
Reading
Swimming
Socializing
LANGUAGES
English
French
Kinyarwanda
Kiswahili
REFEREES
Dr Charles MURIGANDE,Ambassador of Rwanda in Japan, New Zealand, Australia, Philippines
Cell number: +818-***-***-***
E-mail:acqowq@r.postjobfree.com
Mrs. Haidee L.Benedicto,President,Child development Center-Greenhills San Juan, Metro Manila, Philippines.
Cell number: +639-***-***-***
E-mail:acqowq@r.postjobfree.com
Mr.Djuma Nsanzimana,
Migrator Birds Manager in REMA
Cell number: +250-***-***-***.
E-mail:acqowq@r.postjobfree.com
Mr. Alex Stephano
French consultant at Sykes in Philippines
Cell number:+639-***-***-***
E-mail:acqowq@r.postjobfree.com
I certify that information provide within my resume is true and an accurate at the best my knowledge.
HITIYAREMYE UMUBYEYI Aline
Contact this candidate