Customer Service Representative

Randy McDonald

***** *** ***., ******, ** V*W*N*

Telephone 604-***-**** or Email: *************@*******.**

OBJECTIVE: CUSTOMER SERVICE REPRESENTATIVE

HIGHLIGHTS OF QUALIFICATIONS

Over 7 years’ experience in a variety of customer service positions

Pro-active and organized with highly effective communication skills

Motivated team player with strong interpersonal skills

Quick learner who can easily adapt to new responsibilities

Cooperative and dependable; gets the job done efficiently

RELEVANT EXPERIENCE

Greeted guests and answered questions about services offered

Handled large amounts of cash and familiar with debit and credit machines

Provided friendly, professional customer service while observing for safety and security issues

Demonstrated ability to consistently greet customers politely and with enthusiasm

Managed and supervised a team of 4 and followed proper work procedures

EMPLOYMENT HISTORY

Volunteer Janitor, Salvation Army, Williams Lake, BC 2012-2014

Laborer, Calgary Temp Agency, Calgary, AB 2008-2011

Guest Relations/Attendant, Calgary Stampede Casino, Calgary, AB 2003-2007

Hotel Desk Clerk/Switchboard Operator, Delta Hotel, Calgary, AB 2001-2003

EDUCATION AND TRAINING

Course Name, Company name, City, Province Year

Course Name, Company name, City, Province Year

Serving it Right, Go2, Surrey, BC 2014

Employment Services, Work BC, Williams Lake/Surrey, BC 2012-present

Graduate of Lithography, Vancouver Community College, Vancouver, BC 1993

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