Terrance S. Smith
Round Rock, TX 78665
512-***-**** HM
901-***-**** Cell
Career Objective
To establish a position that will offer opportunities for professional growth.
Education
Oakhaven High School 1998
High School Diploma: 3.2 GPA
Honors: National Jr. Honors Society 1995-1996
National Honors Society 1996-1997
Who’s Who In America High School 1997-1998
Southwest Community College 2000
Associates Degree: Arts and Science
Experience
10/2005-Present Hewlett Packard Plano, TX
Senior Mainframe Operator:
Duties include monitoring and providing support for Mainframe Systems.
Track and log problems associated with programs and users, documenting
issues as they occur. To check and maintain customer satisfaction on all
systems. Also supported ESI Mid Range and AS/400s.
11/2007-01/2009 Sbarro’s Frisco, TX
Line Prep/Cashier:
Assisted Customers with item selections, maintained a clean environment,
promoted sale of combos to meet daily sale goals, helped with the promotions
of new sales and items. Maintained cash draw and helped customers during
their purchases.
12/2002-10/2005 International Paper Memphis, TN
Data Center Specialists
Acted as a liaison for the Data Center, communicating, resolving, and/or
Initiating the resolution of problems and concerns. Also monitored and
Provided support for AS/400 Systems. Maintained files and daily backups
for all Mainframe and AS/400 systems.