Supply Chain Customer Service

Owens Franklin

**** ******** **** 919-***-****

Wadsworth, Illinois 60083-8924 *********@**********.***

General Manager / VP, Operations / Manufacturing / Supply Chain

Turnarounds / Global Strategic Planning & Partnerships / P&L / Startups / Joint Ventures / KPIs Growth Strategies / Divestiture / Supply Chain/Global Sourcing / Program Management / ISO 9000

Business Reengineering / Manufacturing / Balanced Scorecard / Customer Service / Operations

Continuous Process Improvement / New Product Development / Environmental Safety / OEM / QA International & Multi-Site Management / Marketing / Contract Management / Inventory / Logistics

Consistently promoted through the ranks to positions of increased responsibility in industries that included industrial distribution, manufacturing, power systems and building. Responsible for strategy, direction, planning and execution of company’s manufacturing operations. Ensured that as company grew, manufacturing capabilities met or exceeded all industry and customer requirements. Teamed with engineering to deliver new products on time, meeting quality, cost and delivery goals.

Actively participated in company acquisitions, subsequent manufacturing integrations and future facility expansions. Negotiated with key suppliers and manufacturing partners. Selected and managed supply base capable of meeting quality, flexibility and cost goals on global scale. Developed and managed budget execution with focus on product costs and margins. Repeatedly drove financial profitability. Instilled a results-oriented culture by implementing Operational Metrics/Global Balanced Scorecard and leveraging Best Practices and world-class performance results.

Key Skills: Confident, dynamic leader, offer systematic approach to management by implementing latest techniques and methodologies to drive team to worldwide competitive advantage. Hands-on problem solver, relating to the floor operator as well as C-Suite executives. Exhibit strengths that align with operational passions, including profitability improvement, international operations, quality systems and supply chain, with a tenacity to win and develop future leaders.

Education / Training / Affiliations

Executive MBA, Babcock Graduate School of Management, Wake Forest University. European Study Program, Oxford University, Oxford, England. Bachelor of Science, Economics. Macalester College. Six Sigma. Lean Manufacturing. TQMP. Multiple Board Positions including: Duke University, Society of Black Engineers; The University of Illinois St. Augustine College, Cato Forum, UNC Graduate School of Business, National Black MBA Association, and others.

Selected Notable Achievements

Researched and acquired new technology equipment, increasing Eaton machine capacity 30% and quality 40%.

Improved defect and minutes-to-pick orders 60% and labor savings 15% by redesigning and implementing new Granger International warehouse management IT and machinery system.

Standardized and reengineered Exide products for international sales, reducing inventory 20%, and improving quality 30% and international sales 45%.

Applied Lean methodology that improved new product introduction 35% and reaped revenues 30% quicker for Grainger International.

Developed global product introduction capabilities in China, creating 80 new positions, increasing TTM 20% and supply base 18%, and improving supplier negotiations 5% (instant COG savings) and quality 15%.

Spearheaded M&A team that divested Eaton department and presented and sold to Asian supplier for 12% over expected value, while retaining jobs at current location.

Turned around underperforming Herman Miller Corp facility in four months, delivering first-time-ever profit and enjoying 48 consecutive weeks of 100% on-time delivery.

Developed and executed international strategic growth plan, increasing CAGR 50% and sales from $150M to $950M over seven years for Grainger International.

Owens Franklin Page 2

Acquired five new international companies and developed one joint venture in India for Exide Electronics, resulting in $400M in incremental sales and distribution in 50 additional countries. Integrated all operations by KPI Metric/Balance Scorecard management.

Led endeavors with Johnson Controls Automotive to design and make available for OEM consumption product that was projected to generate $1B in sales for Eaton in Y2.

Professional Career History

Global Supply Chain Leader-Capacity Planning, Global Advanced Manufacturing Operations General Electric Corp, Sept 2014 to Present. Recruited to lead Global capacity strategic planning. Provide a comprehensive global strategic plan for the Total Transportation Business. Impacted disciplines include but not limited to, manufacturing, internal total sourcing, logistics, six Sigma/Lean, Advanced engineering, facilities footprint and rationalization modeling.

Consultant, Global Supply Chain Solutions, 2012 to 2014. Create more effective ways to manage component supply chain, from complete outsourced turnkey production to a centralized supply chain model for company founded in 2000. Offer one-stop total solution platform for managing critical requirements for startup, small size business concerns and individual corporate mid-level managers. Deliver global manufacturing systems, sourcing, contract review, business plan development, balanced scorecards, continuous improvement concepts, training and cost reduction.

Senior Director of Operations, W.W. Grainger, 2005 to 2012. Recruited to direct staff of 70. Managed >400 suppliers/650 manufacturing factories and >$875M/year for $8B distributor of maintenance, repair and operating supplies (MRO) to industrial, commercial, contractor and government sector customers. Managed 60,000 SKUs manufactured in 620 worldwide facilities. Broad scope of responsibility included Engineering, Quality Management, New Product Introduction, Production Operations, Inventory Management, International Logistics, Lean/Continuous Improvement, Product Performance Metric Management, and Information Systems. New management recruited new team.

Reduced overall production cycle time and cost sourcing.

Completed ISO 9000 certification process for globally sourced products within nine months.

Opened manufacturing technical offices in Shanghai, Hong Kong and India.

Implemented Operational Metrics/Global Balanced Scorecard.

Introduced uniform manufacturing engineering standards.

Implemented Lean Value-Stream Mapping/A-3 methodology.

Vice President, Operations/General Manager, Quality Housing Corporation, 2003 to 2005. Developed / implemented world class lean manufacturing environment, as well as strategic alliance network with GE Appliance Division to address $25B affordable housing market for startup organization specializing in prefabricated housing manufacturing... Recruited to Grainger

General Manager, Air Controls Division, Eaton Corporation, 2000 to 2003. $10B manufacturer / distributor of broad range of industrial products. Managed $50M P&L/Global Strategic Planning of Automotive Air Management, Compressible Fluids and Aircraft Division and 450 staff, responsible for New Product Development, QA, HR, Finance and Environmental Safety until divestiture.

Applied and executed Lean Manufacturing and Six Sigma based disciplines.

Implemented organizational restructure, generating overhead savings.

Developed five-year strategic plan, achieving double-digit annual revenue growth.

Implemented Deming-based process control, improving “parts per million” performance.

Earlier: Senior Operations Director, Enterprise Systems Group, Exide, 1995 to 2000. Realized $11M in annual operating savings by relocation and integration of an acquired $45M corporation within five months of deal closure. Supported more than $180M in annual sales across functions including Engineering, Purchasing, Production, Supply Chain Management and Customer Service. Site Director, Dayton, New Jersey and Sanford, North Carolina, Herman Miller, 1992 to 1995. Improved “on time completion” performance by implementing training programs instrumental to the reduction of scrap and rework. Company was sold to BTR. Also: Positions with Gillette Manufacturing Corp and Control Data Corp.

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