Sales Support

Jacqueline Gonzalez Mahr

*** **** ***** ***** ****** 815-***-****

Crystal Lake, IL 60014 ******@**.***

Education 2009-2013 McHenry Community College Crystal Lake, IL 45 credits in Science, Horticulture and Math

2006-2007 Rockford College Rockford, IL

Master of Arts in Teaching

01/95-09/96 New York University - School of Education New York, NY Master of Arts - English Education

09/89-05/94 New York University - Gallatin Division New York, NY Bachelor of Arts

Individualized general studies program with a core requirement in Classic Texts and full concentration in Women’s Studies. Passed Orals Exam with Distinction. Awarded Helbein Scholarship during senior year. Attended three-week seminar on the Italian Renaissance in Florence. Studied French and Italian for one year. Native Spanish speaker.

Teaching

Experience

Fall 2014 Spring 2015 Highland Elementary School Elgin, IL Mixed Dual Language 5th /ELL 6th

Teach mixed class. Dual Language 5th Grade, all subjects. ELL 6th Grade, all subjects. Position required heavy collaboration. Co-taught science. Pioneered new math program, Eureka. Preps required the incorporation of multiple standards, namely the Common Core, Next Generation Science Standards, Spanish Language Standards and WIDA in English and Spanish.

Fall 2013 Spring 2014 Hannah Beardsley Middle School Crystal Lake, IL Dual Language 7th Grade Math and Science

Teach Dual Language 7th Regular and Accelerated Math and Life Science in Spanish to Dual Language students. I translated and adapted the new accelerated and regular math curriculum. I tutor accelerated and struggling students in math after school three days a week. In addition, I translate and differentiate the 7th Grade Life Science curriculum to include struggling ELL and SPED students. These preps require the incorporation of multiple standards, namely the Common Core, Next Generation Science Standards and WIDA. Fall 2012 Spring 2013 Barrington Middle School Prairie Barrington, IL ELL 6th, 7th & 8th Grade Science and DL 6th Grade Science and Social Studies Teach 6th, 7th and 8th Grade Science in English to ELL students with a heavy focus on academic skill development. Classes included extensive SPED accommodations. Also teach 6th Grade Science and Social Studies in Spanish to a Dual Language population that is very high academically. These preps require heavy collaboration, resource modification and translation and curricular development. Fall 2006-2012 Carpentersville Middle School Carpentersville, IL Bilingual Spanish / ESL 7th & 8th Grade Science Teacher Teach 7th Grade Life Science and 8th Grade Earth Science in English to ELLs with English Language Support. Teach same topics in Spanish to monolingual Spanish-speaking students (newcomers) with ESL component. AVID (Science and ELL strands)

Smart Board Certified Trainer

RTI, Common Core, College and Career Readiness, PBIS Fall 1998 Temple University Tokyo, Japan

Spanish Instructor – College of Liberal Arts

Taught a 4 credit undergraduate course in Elementary Spanish. Computer Instructor – Continuing Education

Taught a hands-on corporate desktop publishing course. Summer 1998-Fall 1998 International Schools Support Services Tokyo, Japan English Instructor

Tutored high school students in English/British Literature and American History, with an emphasis on reading/writing skills. Also taught SAT preparation and general college readiness. Jacqueline Gonzalez Mahr

Teaching

Experience

(cont’d)

Fall 1996-Fall 1997 Marymount Manhattan College New York, NY Adjunct - College Skills

Taught Composition and Composition ESL to incoming freshman using cross-cultural literature. Provided individualized instruction to under-prepared students, specifically time management skills, library research skills and reading/writing strategies. Emphasized the writing process itself, namely prewriting, development, revision and proofreading. Facilitated classroom discussion, particularly among ESL students. Acted as general academic resource for ESL and minority students.

Business

Experience

04/05/99-09/16/2005 Williams Lea (formerly Bowne Business Solutions) Chicago, IL Application Developer - Information Services

Created, marketed and grew unique, multi-service job tracking solution for on-site client production centers. Trained technical staff to configure, install, train and support solution in diverse environments. Collaborated with sales and operations to deliver custom solutions to new and existing clients. Authored training and technical documentation. Established enhanced reporting standards across all service offerings. Researched and evaluated complementary product offerings. Subject matter expert in desktop publishing, client chargeback, reporting, operations and process improvement. Extensive experience in developing Microsoft Office applications (ie., Excel modeling, Word/Powerpoint template design, Access frontend/SQL backend database solutions).

Business Analyst – Finance

Evaluated potential business opportunities, proposed custom solutions, authored detailed operating plans including pricing. Analyzed existing and potential client operations to develop and implement custom value added services. Performed post sales audits. Provided startup support. Composed technical and operational documentation to be used in client proposals, sales presentations and competitive Request for Proposals. Account Operations Manager – Operations

Managed on-site Desktop Publishing/Reprographics center for major investment bank. Responsible for hiring, developing and managing employees. Total P&L responsibility including periodic audits, extensive charge-back tracking and performance tracking. Heavy client contact. 07/96-12/97 Salomon Brothers, Inc New York, NY

Evening/Weekend Wordprocessor - Global Telecommunications Group 06/94-06/96 Bankers Trust New York, NY

Editor/Desktop Specialist - Latin America Equity Research Edited and produced equity research publications in English for American and Spanish-speaking Latin American analysts. Created templates, designed publications, trained users and provided bilingual technical support. Co-created/ supported industry-specific EXCEL models. Developed electronic equity research database for firmwide distribution.

08/89-04/94 Wasserstein Perella & Co. New York, NY Nightstaff Supervisor/Operator - Mergers & Acquisitions Word-processing production center. Back-to-back business presentations requiring heavy technical skills. Coordinated and supervised temporary and permanent support staff. Managed workflow and coordinated deadlines on both supervisory and support levels. Created templates, taught advanced functions, and provided extensive technical support.

11/88-11/89 Abitibi-Price Sales Corporation New York, NY Marketing Services Coordinator - Canadian Paper Manufacturer Responsible for the on-site installation and customer support of ABITROL, a proprietary paper management system written in dBASE, for Spanish-speaking clients in Latin America and the Caribbean. Duties included evaluating and implementing new software, providing training and user support, and expanding in-house desktop publishing/graphics capability.

03/87-02/88 Indices-Pac Research Corp. New York, NY PC Support Analyst - Futures & Options Arbitrage

Introduced spreadsheet and graphics software to track the performance of multiple Futures & Options positions. Maintained P&L on futures positions as well as developed new systems to track P&L on both proprietary OTC options and their underlying stock positions.

Skills Native Spanish speaker, superb technical skills, avid gardener, photographer. Textile passions include spinning and dyeing animal and plant fibers, knitting, weaving and quilting.

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