Customer Service Pharmacy Technician

Ka Lor CPhT

**** ********** ******

Stockton, CA 95209

209-***-**** **.*****@*****.***

Objective:

To continue learning in the field and practice of pharmacy services while providing excellent customer service.

Education/ Certification:

Heald College - Stockton, CA (2011 – 2014) ASHP Accredited

Associate in Applied Science degree in Pharmacy, January 2014

Externship: Omnicare, Lodi CA & Target, Stockton, CA

Certified Pharmacy Technician 2013

Registered Pharmacy Technician, CA 2014

Professional Organizations:

The California Pharmacy Technician Association (CPTA)

Professional Experience:

Pacific Compounding Pharmacy – Stockton, CA October 2014 –Present

Pharmacy Technician/Clerk

Use specialized compounding equipment to weigh, and record chemicals included in a formula and then combine those chemicals into the appropriate dosage and form as requested by the prescription, under the supervision of the Pharmacist

Properly use all equipment needed in making compounds

Calibration and proper documentation of compounding equipment

Follow all safety procedures and guidelines for preparation of compounds

Retrieve, count and measure drugs, cap and uncap vials and bottles.

Retrieve and file pharmacy prescriptions in the appropriate files

Maintain inventory levels, pull outdated/recalled merchandise

Refer all doctor’s calls and customer’s medical questions to Pharmacist

Assist the Pharmacist with all third party transactions including the completion of any paperwork.

Transcribes the prescription and patient information from the referral documentation into the system for processing.

Obtains refill prescriptions for continued treatment.

Manages calls to and from internal and external customers

Transfers Prescription Call Backs to a Pharmacist in order to complete the intake/referral of a patient for services.

O’Connor Woods – Stockton, CA December 2013 - Present

RCA 2 (Resident Care Associate 2)

Responsible for maintaining documentation of resident’s care and administering medications to residents on a daily basis

Managing medications, ordering, keeping track of controlled medications, giving medications to resident

Trained in the ability to handle emergency situations and maintain safety standards

Assisting in bathing, dressing, grooming, mobility and ambulation, incontinence care, transferring, and feeding under the supervision of a registered nurse

Transportation, housekeeping, and personal care

Professional experience cont.

Target – Stockton, CA April 2011 – May 2014

Stocker

In stock: Replenished floor

Merchandising: Placed correct merchandise in right spot

Signage/Pricing: Placed correct pricing with merchandise

Customer Service: Listened to guest and answered questions

Cashier

Dairy Queen – Stockton, CA June 2004 – September 2010

Cashier

Store key holder

Customer Service

Cashier/Money Handler

Order/Re-order inventory

Stocking

References Available Upon Request

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